Supply Chain Manager

The role oversees the full Demand Planning that consists of forecasting & sales planning of sell-out and sell-in, according to established methods, processes, and workflows, for India. The incumbent also ensures thorough review, control and balancing of supply planning and execution to always maintain adequate inventory levels at CSA and its various locations. The role is hands on, proactive, and highly focused on the development and execution of supply chain processes for NAOS INDIA, with the objective to meet sales and service objectives.

Role & responsibilities

• Prepare, examine, and analyze supply chain financial statements to assess accuracy, completeness, and conformance to reporting and procedural standards.
• Manage and control the Demand Planning Process on country level, with a monthly rolling order/forecasting process & ensure high quality throughout all working processes (related to DP/Forecasting).
• Responsible for the generation of a 24 months rolling forecasts, in close coordination with all necessary contributors or stakeholders, such as but not limited to customers, sales & marketing, regulatory and finance.
• Setting up and maintaining monthly demand planning cycles i.e. monthly rolling order forecasts process incl. plausibility checks prior to SAP/APO upload.
• Responsible for balancing country Demands & Supply/production plans and ensure adequate stock levels and shelf life of stocks .
• Submit S&OP approved monthly forecast to HQ supply team.
• Leverage on internal and external sales data to ensure awareness of sell-out development and market trends, as well as knowledge of sales & marketing activities (private & tender). Ensure analysis and action setting where gap are identified (eg +/-10% vs. orders or forecasts).
• Continuously improving the sales forecasting techniques, process and input from the cluster, through trainings and collaboration with local commercial teams.
• Exception management follow up, e.g. supply shortfalls & tenders linked to mapping where potential downsides can be compensated.
• Support decision making process for product allocation and prioritizations in case of product shortages.
• Support and participate actively in the change control and change management process of product changes by adequately matching demand and supply to registration change status (eg SL changes, T&L changes etc ). Identify and define reasonable bridging stocks when necessary.
• Proactively facilitating, optimizing best practices & consensus between functional stakeholders (Demand Planning, Purchasing, Sales & Marketing, Regulatory, Operations, Finance, and IT).
• Ensure the continuous product availability, in-line with Companys stock and supply policy (see SLA).
• Ensure and/or support adherence to timely receipt of inventory and sales reports (ex-distributor sales) from CSA.
• Ensures on time supply with the right documents through a close coordination with HQ sales administration.
• Active contribution to the yearly budgeting process as well as Latest Estimate Sales processes.

• KPIS : Forecast Accuracy (sell-out/sell-in), OTIF, Order Accuracy, On-Time Reports, Customer Satisfaction, Stock Norm, RED (Returns, Expiries, Damages).

Preferred candidate profile

• Must have an MBA degree in Operations or Supply Chain. Additional certification in Supply Chain Management will be an advantage.
• Should have at least 10 years of experience in Supply Planning ,Inventory Management and Forecasting in B2C business
• Should have strong Leadership Skills with Excellent Follow up and sense of urgency
• Should have solid organizational Skills and the ability to operate in a fast paced environment with multiple priorities
• Ability to work both independently and as a team member is required with analytical and creative skills combined with an enthusiastic can do attitude
• Should have high drive for results
• Must be proficient in Ms Excel