Supplier Performance Analyst

Our Client is a leader in Aviation Industry with offices strategically located in Gurugram and Bengaluru. The India Knowledge Center (IKC) is a wholly owned subsidiary of our client which plays a crucial role in supporting the companys corporate functions with a dynamic team of professionals driving innovation, efficiency and excellence in the aviation industry.

The Job

We are Seeking to identify a Supplier Performance Analyst role, strong understanding of the Digital Technology landscape, including hardware, software application services, networks, and cloud services. Supplier Management in Digital Technology requires a broad range of skills and knowledge, including technical expertise, risk management skills, contract management skills, relationship management skills, data analysis skills.

• Supplier Performance Evaluation, conducting regular assessments of supplier performance using established metrics and KPIs
• Provide actionable insights to relevant stakeholders
• Collaborate with cross functional teams to set performance expectations and improvement targets. Monitor key performance indicators for vendors, flagging any deviations for review
• Identify and assess potential risks associated with supplier relationships, specifically around reliability, resiliency & continuity of operations from digital technology suppliers Develop risk mitigation strategies and action plans to minimize the impact of identified risks
• Stakeholder Management, Maintain open and productive communication to foster positive relationships with key stakeholders
• Address performance issues promptly and professionally, working with business owners & suppliers to implement corrective actions
• Assist in contract review to ensure alignment with performance expectations
• Assist in evaluating supplier satisfaction of internal stakeholders through processes such as balanced scorecard, testimonial management, performance interviews, etc
• Data Analysis and Reporting, Compile and analyze data related to supplier performance and risk factors
• Generate regular reports and dashboards to provide insights to management and stakeholders Present findings and recommendations to senior management and relevant stakeholders
• Continuous Improvement, Identify opportunities for process improvements in supplier management and risk assessment process
• Collaborate with stakeholders to develop and implement best practices

Your Profile

• Bachelor's/ Master’s degree with 5+ years of Experience.
• Data Science and Analytics, strong background in data analysis, statistical analysis, and data visualization
• Risk Management
• Experience with vendor management tools
• Experience participating on cross-functional teams
• High proficiency MS eco system
• Proficiency in ServiceNow to develop reports.
• Proficiency developing dashboards using various tools like Spotfire, Tableau, Power BI