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Trinet Group
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Supervisor, Revenue Operations

Supervisor, Revenue Operations

Trinet Group

5 - 10 years

4 - 7 Lacs

hyderabad

Posted:2 days ago| Platform:

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Skills Required

health insurance outbound human capital sales performance management consulting standard operating procedures smb ms office operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

The Supervisor, Revenue Operations is responsible for overseeing the daily operations and performance of direct inbound/outbound channel referrals. This includes managing the flow of leads assigned to different Sales teams, ensuring operational efficiency through cross departmental coordination and supporting the overall strategic goals of the organization. The role requires strong leadership skills, attention to detail, and the ability to manage multiple tasks and projects simultaneously.

What you will do

Identify areas for process and system improvements within Revenue Operations and implement best practices.
Develop and maintain standard operating procedures (SOPs).
Conduct audits to ensure compliance with operational standards and terms within Channel agreements.
Develop, test and deploy, process and system enhancements to support Channel and Sales.
Communicate system and/or process enhancements to internal teams and external Channel referrers, approved cross-functionally.
Assist with content needed for internal and external training.
Supervise and lead a team of team members, providing guidance, support, and performance feedback.
Develop and implement training programs for team members to enhance their skills and efficiency.
Schedule and allocate tasks to ensure optimal productivity and workflow management.
Monitor activity reports for daily lead distribution and performance management across the team.
Ensure adherence to TriNets Sales Rules of Engagement (ROE) is followed and prospect assignments to Sales Consultants are accurate and processed quickly.
Manage resources within the team, when responsibilities shift.
Other projects and responsibilities may be added at the manager s discretion.
Performs other duties as assigned
Complies with all policies and standards

Education Qualifications

Masters Degree or equivalent experience required

Experience Qualifications

Typically 5+ years related work experience required

Skills and Abilities

In depth knowledge of Sales and Channel operational practices.
Effectively provide information and respond to questions from groups of managers and Channel referrers.
Ability to deal with problems involving several variables and develop long term solutions.
Commit to long hours of work when necessary to reach goals; complete tasks on time or notify manager with an alternate plan.
Prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and objectives; organize or schedules other people and their tasks; develop realistic action plans.
Ability to work under pressure and meet tight deadlines.
Excellent verbal and written communication skills
Ability to communicate with employees at all levels of the organization
A demonstrated commitment to high professional ethical standards and a diverse workplace
Ability to adapt to a fast paced continually changing business and work environment while managing multiple priorities
Proficient with Salesforce.com.
Proficient in Microsoft Office Suite.

Travel Requirements

Minimal

Work Environment

Work in a clean, pleasant, and comfortable office work setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions.
This position is 100% in office.

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Trinet Group

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San Leandro

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Supervisor, Revenue Operations