Subcontractor

Birlasoft

6 - 10 years

0 Lacs

Mulshi Maharashtra India

Posted:1 day ago| Platform:

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Skills Required

subcontractor servicenow configuration discovery automate data governance management mapping tracking support maintenance testing mentoring coaching software

Work Mode

On-site

Job Type

Contractual

Job Description

Area(s) of responsibility
Skills: ServiceNow Configuration ManagerExperience: 6-10 yearsLocation: Pune Only

Implementing, managing, and configuring ServiceNow Discovery to automate IT asset identification and tracking.
Establishing and maintaining connections with various data sources using ServiceNow Graph Connectors.
Overseeing data governance, defining the structure of the configuration management system, and supervising mapping and discovery activities.
Leading the tracking and managing of update sets for system changes across environments.
Understand business context and how to translate business and functional requirements into a sustainable ServiceNow implementation.
Perform day to day support, administration and maintenance of ServiceNow Discovery initiatives.
Implementing, managing, and configuring of Agent Client Collector (ACC) within the ServiceNow platform
Diagnose and isolate incidents through testing and work to develop workarounds and/or fixes for system related issues.
Develop clear and concise technical and process documentation.
Facilitation of projects and deliverables across CMDB stakeholders.
Mentoring and coaching of junior business analysts.
Data management support for the hardware asset and software asset management teams.
Serving as a Subject Matter Expert (SME) on the CMDB.

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