Sub-Domain Lead ( CRM )

We are hiring a Sub-Domain Lead in Pune to oversee the application development of our multi-instance Salesforce platforms across our Wealth management geographiesand development teams. Our development teams are focused on building out our committed target state strategy and existing BAU commitments. We require a senior engineering manager to coordinate and oversee these activities to ensure individual teams are aligned and look for architectural reuse opportunities.

A key member of the Private bank technology leadership team, thesuccessfulcandidate will work directly with thehead of our client centric functions domainto co-design key elements of our target state as well as manage the teams to ensure delivery, ensuring the leadership team have visibility.

What well offer you

As part of our flexible scheme, here are just some of the benefits that youll enjoy

Your key responsibilities

• Accountability for design, development and delivery and operation of our application development portfolio, oversight of engineering, solution architecture, functional and tech analysts and QA teams.

• Broad and deep understanding of our CRM landscape and coordinating several teams and applications to deliver a consistent (developer) experience to our frontoffice staff.

• Driving engineering standards, improvements and best practice throughout the 30+ CRM application development team.

• Driving large scale recruitment to attract and retain world class developers

• Driving cultural change towards the generative culture across the team(30+) and firm more broadly (36k+ people)

• Coordinating training and objective setting ensuring alignment to the groupsstrategies

Strategic Leadership:

• This role be responsible for aligning the Salesforce platform with the business & Technology goals, managing cross functional teams, and ensuring the successful delivery of Salesforce-related applications
• Define & drive the Salesforce roadmap aligned with business & TDI objectives
• Partner with senior stakeholders to translate business needs into technical solutions
• Ensure that the team deliverables are aligned with organization's strategy

Platform management:

• Architectural design and execution input into our target state as well as existing product suite
• Oversee architecture, configuration, development & maintenance of salesforce
• Manage integrations with external systems

Compliance & Security:

• Ensure the applications adheres to internal security policies and industry regulations
• Maintain data privacy, access controls, and audit mechanisms

Your skills and experience

• Demonstrable experience leading multiple development teams

• Knowledge of CRM platforms particularly Salesforce is not mandatory but will be an added advantage.

• Strong exposure to cloud technologies, agile and DevOps practices, database technologies and platforms

• Proven track record applying modern standards and rigor to engineering teams, coaching and mentoring towards measurable results. Familiarity of DORA, SPACE and related research a plus
• Strong communicator and strategist, able to work at senior level and at the deep technical level
• Strong organization skills, project and programme management experience.