Student Counselor

Job Description:

We are looking for an enthusiastic and result-driven Student Counsellor to guide and support students in making informed decisions regarding their education and career paths. The ideal candidate will have excellent communication skills, a friendly attitude, and the ability to convert inquiries into admissions through effective counselling and follow-ups.

Roles and Responsibilities:

• Handle student walk-ins, phone calls, WhatsApp and online enquiries for courses such as IELTS, OET, PTE, Spoken English, and overseas education.
• Counsel students and parents about course options, training modules, and overseas study opportunities (if applicable).
• Assess students’ academic backgrounds, goals, and requirements to recommend suitable courses.
• Provide accurate information on admission procedures, course content, duration, and fee structures.
• Maintain follow-up with prospective students through calls, emails, and meetings to convert inquiries into enrollments.
• Assist students with registration, onboarding, and document collection processes.
• Collaborate with trainers and management to ensure smooth admission and training flow.
• Maintain and update the CRM or enquiry register on a daily basis.
• Work closely with marketing/sales teams to achieve admission targets.
• Organize seminars, webinars, or counselling sessions as part of outreach efforts.
• Stay updated on new courses, exam updates, and market trends in education and student mobility.

Requirements:

• Bachelor’s degree in any field (Education, Psychology, Communication, or Marketing preferred).
• 1–3 years of experience in student counselling, academic advising, or career guidance.
• Excellent communication and interpersonal skills in English (Tamil or regional language proficiency is a plus).
• Convincing and goal-oriented personality with the ability to handle objections.
• Basic computer knowledge and experience with MS Office or CRM tools.

Preferred Qualifications:

• Experience in counselling for IELTS, OET, or overseas education.
• Knowledge of student visa processes, SOP, and admission formalities (bonus).
• Sales background or target-driven role experience is an advantage.
• Flexible to work on weekends or peak admission seasons.

Job Types: Full-time, Part-time

Pay: ₹10,000.00 - ₹15,000.00 per month

Expected hours: 18 per week

Work Location: In person