The Strategic Partner Manager, a member of Cengage s Global Procurement (GP) team, negotiates pricing agreements, order forms, and other commercial contracts with third-party vendors, service providers, and outsourcing partners for teams across Cengage. Finally, the role performs analysis that supports decision-making related to the sourcing of services, service provider capabilities and capacity, and the efficient mix of resources needed to support Cengage s operations.
This position requires working several hours each week that overlap with the United States business day.
In this engaging role, you will:
- Negotiate purchasing agreements with Cengage s third-party partners
- Prepare both straightforward SOWs and amendments to SOWs and MSAs
- Conduct RFPs, RFQs, and RFIs
- Build reports that support sourcing-related decision-making
Duties and Responsibilities: - Draft RFP, SOW, SLAs, and price submission documents
- Distribute RFPs to suppliers and answer their questions
- Write summaries of RFP responses
- Negotiate, finalize, and route agreements for signature
- Maintain and update purchasing documentation and trackers
- Initiate renewals with adequate time for decision-making
- Collect, normalize, synthesize, and analyze quantitative, qualitative, and financial data
- Write summaries and reports that draw conclusions from data and support decision-making around operational improvements and sourcing priorities
- Develop and implement recurring and ad hoc reports and data visualizations that facilitate and optimize operational understanding
- Perform basic predictive modeling of the cost impact of alternative sourcing scenarios
- Write targeted, concise, and persuasive solution-focused presentations
- Collaborate with teams in Product Technology & Innovation, Product Management, Finance, and other functional areas to develop Key Performance Indicators and scorecards that measure and validate vendor performance against targets and promote continuous improvement.
- Provide end-user support and education in the creation and approval of purchase orders and the approval of invoices in SAP ERP
Required
- bachelors degree or relevant experience
- Demonstrated ability in publishing, education technology, management consulting, business process outsourcing/procurement, and/or financial analysis
- Excellent verbal and written communication skills, with the ability to report effectively to management
- Shown critical thinking and analytical skills
- Strong communication skills and attention to detail
- Collaboration, facilitation, and consensus-building skills
- Consistent record of handling confidential information in a professional manner
- Experience with survey tools/applications for data collection
- Skilled in the use of proprietary and/or off-the-shelf databases and reporting / dashboarding tools
- Ability to self-manage progress against goals in a virtual work environment with partners around the globe
- Ability to generate results with a high degree of accountability
- Experienced with all Office 365 applications (Word; PowerPoint; Excel; Outlook; Teams)
- Skilled in working with text and numeric data in Microsoft Excel
Preferred
- MBA or equivalent experience in management consulting, procurement, operations management, and/or finance. Knowledge of SAP ERP S4 Hana.
- Experience with developing Smartsheet- and PowerBI-based forms, dashboards, and reports