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14 Job openings at Cengage Group
Customer Success Specialist - AR, MS and LA

Lephripada, Odisha, India

2 years

Not disclosed

On-site

Full Time

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values diversity, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/. The Customer Success Specialist drives customer retention and sales growth through support of customers with their digital solutions, building consultative relationships to expose customers to additional digital solutions, and collaborating with internal partners and teams to deliver customer satisfaction. This role is accountable for applying sales skills, product knowledge, and analytics to align digital solutions to current customers’ needs and meet or exceed a sales goal. What You'll Do Here Achieves sales target for assigned accounts to achieve customer retention and grow sales Provides consultative upselling and service by applying product knowledge and expertise Performs effective territory planning to drive results Supports customers to enable optimal navigation of digital products and resources Monitors success of digital courses to enable positive customer experience Cultivates relationships to ensure satisfaction and drive customer success through effective problem-solving skills and offering solutions Exceeds customer expectations, prioritizes needs, and focuses on retention and renewal of customers Acts as voice of customer to inform internal stakeholders on product and experience improvements Performs other duties as needed to achieve organizational goals Skills You Will Need Here Minimum of 2 years of experience in relationship-based role – customer or account management Strong desire and commitment to learn additional skills to close on sales opportunities Strong communication skills, written and verbal to effectively engage customers Demonstrated understanding of technology and some experience with digital products Ability to build and maintain strong and trusting customer relationships Ability to analyze data and apply to drive results Highly organized with ability to handle multiple projects and work efficiently Ability to work independently, take initiative to drive efficiency and effectiveness in the role, and take proactive approach to supporting customers and collaborating with partners Some direct sales experience preferred Bachelor’s degree or equivalent experience preferred including experience in a higher education environment, working with faculty on training and implementation of digital solutions Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives. Cengage Group does not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Compensation At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $21.00 - $23.00 USD Show more Show less

Customer Success Specialist - AR, MS and LA

Lephripada, Odisha, India

2 years

None Not disclosed

On-site

Full Time

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values diversity, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/. The Customer Success Specialist drives customer retention and sales growth through support of customers with their digital solutions, building consultative relationships to expose customers to additional digital solutions, and collaborating with internal partners and teams to deliver customer satisfaction. This role is accountable for applying sales skills, product knowledge, and analytics to align digital solutions to current customers’ needs and meet or exceed a sales goal. What You'll Do Here Achieves sales target for assigned accounts to achieve customer retention and grow sales Provides consultative upselling and service by applying product knowledge and expertise Performs effective territory planning to drive results Supports customers to enable optimal navigation of digital products and resources Monitors success of digital courses to enable positive customer experience Cultivates relationships to ensure satisfaction and drive customer success through effective problem-solving skills and offering solutions Exceeds customer expectations, prioritizes needs, and focuses on retention and renewal of customers Acts as voice of customer to inform internal stakeholders on product and experience improvements Performs other duties as needed to achieve organizational goals Skills You Will Need Here Minimum of 2 years of experience in relationship-based role – customer or account management Strong desire and commitment to learn additional skills to close on sales opportunities Strong communication skills, written and verbal to effectively engage customers Demonstrated understanding of technology and some experience with digital products Ability to build and maintain strong and trusting customer relationships Ability to analyze data and apply to drive results Highly organized with ability to handle multiple projects and work efficiently Ability to work independently, take initiative to drive efficiency and effectiveness in the role, and take proactive approach to supporting customers and collaborating with partners Some direct sales experience preferred Bachelor’s degree or equivalent experience preferred including experience in a higher education environment, working with faculty on training and implementation of digital solutions Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives. Cengage Group does not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Compensation At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $21.00 - $23.00 USD

Finance Apprentice

Noida

0 - 1 years

INR 4.0 - 6.0 Lacs P.A.

Work from Office

Full Time

We are seeking a detail oriented and organized individual to join our team. The role involves entering vendor invoices into software and Excel, maintaining and reconciling data for accuracy, and performing regular quality checks to ensure data integrity. You will review and correct discrepancies, follow data entry protocols, and collaborate with team members to complete tasks efficiently. Maintaining confidentiality of sensitive information is essential, along with assisting in other accounts related tasks as needed. Requirements: Bachelor s degree in any field. Proficiency in basic computer skills (Excel, Word, etc.) Good communication skills Knowledge of accounting software is a plus If you have a keen eye for detail and a commitment to accuracy, we encourage you to apply!

Content Project Specialist

Kolkata, Mumbai, New Delhi, Hyderabad, Pune, Chennai, Bengaluru

2 - 6 years

INR 4.0 - 8.0 Lacs P.A.

Work from Office

Full Time

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values diversity, engagement, and discovery: Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see : https: / / www.cengagegroup.com / abou t/inclusion-and-diversity/ What youll do here: The Content Project Specialist from Global Content Project Management (GCPM) focus on asynchronous tasks and managing activities such as budget and schedule, daily project and administrative tasks that do not require real-time updates or risk mitigation interventions. The Content Project Specialist) works closely with an onshore Content Operations Team member to manage all assigned projects, collaborating with internal ed2go team members and external vendor resources. While supporting a Content Project Manager, this role helps to ensure that each project is delivered on time and within budget. The GCPMs responsibilities include managing all project types, gathering data, and reporting key metrics on all ongoing projects. This role will work with the teams and projects associated with Course Quality and Advanced Career Training roadmaps. The GCPM is crucial for maintaining the continuity and quality of our production and overall course catalog. This position is responsible for supporting and ensuring the successful completion of multiple projects at the same time. It provides clear direction and alignment for team members, understanding how the projects connect to the department and overall business goals. The GCPM supports the CPM in identifying the most important project priorities for the team and stakeholders, effectively allocating resources and attention while managing less critical tasks. Responsibilities: Support the CPM team: Partner with and support a Content Operations team member with the project management of courses. Planning Phase: Assist Project setup Track and report identified risks Support CPM with SME/Vendor Sourcing and RFP Support CPM with receiving outstanding SME or Vendor evaluations Review meeting recording of SME/Vendor Kickoff Submit order for textbooks SSO access eBook/MindTap access Report6 Request Support SOW creation Development Phase: Support CPM in maintaining project status and plans Support CPM in prepping Milestone meeting agenda or progress reports Determine IP batch schedule in project plan and submit IP start up email Support CPM in maintaining project status and plans Report identified risks to CPM Support CPM during PLD process Technical Review: Receive OK to Release report from Permissions. Receive Final Credit Report from permissions to complete final deliverable to close out IP process. Post and upload to Teams Channel. Configuration: Support CPM collecting survey data from vendors and the internal ed2go team. Launch : Support CPM archiving course files, and ensuring all final course documents are stored in SharePoint. Skills you will need here: MS Word and Excel, Smartsheet, SharePoint Familiarity with databases Demonstrated success managing multiple projects and requisite organizational skills Excellent verbal and written communication skills Ability to embrace, assimilate, and implement new processes, procedures, and standards in an environment of continuous improvement and change Equal ability to collaborate and work effectively and efficiently with a team, as well as autonomously with little supervision. Ed2go, part of Cengage Group, has empowered millions of learners looking to improve their skills, get employed, and build a career. With over 2,000 academic partners, a growing roster of corporate customers, and an expanding direct-to-consumer channel, we are looking to significantly accelerate our business to address the global skills gap. Ed2go provides a catalog of more than 1,000 online courses across a wide variety of topics and industries to Continuing Education Departments within US Colleges and Universities. These non-credit offerings enable academic partners to upskill their community, enabling people to return to employment, make career transitions, and increase their earning power! Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at +1 (617)289-7917. About Cengage Group : Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Compensation At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

Senior Learning Consultant

Kolkata, Mumbai, New Delhi, Hyderabad, Pune, Chennai, Bengaluru

10 - 12 years

INR 5.0 - 6.0 Lacs P.A.

Work from Office

Full Time

Learning Consultants are the key point of contact between an organization and its clients. They are proactive in the identification of new prospects and support business development. These incumbents are the ones who accomplish sales by maintaining and expanding our customer base. They generate demand by promoting the products and managing the distributors and retailers. Requirements : Graduate in any discipline Proven track record of exceeding target and sets new benchmarks. Ability to identify opportunities and convert them into sales leads. Self-motivated and result orientated. Prepared for daily field work and willing to travel extensively. Two-wheeler with valid license IT skills - basic Excellent communication & interpersonal skills. Responsibilities : Generate demand for a complete suite of higher ed print and digital products. Maintain and develop relationships with existing professors and distributors. Revenue generation and target achievement in the assigned territory. Identify new business opportunities and avenues for growth. Amending syllabus revisions, conferences, events, and seminars. Daily call and reporting through sales MIS. Follow up and ensure timely payments from customers. Monitor competitor activities and provide feedback on the same on a regular basis. Demonstrating / Presenting products. Preferred : MBA qualification Excellent Presentation skills Digital selling skills Compensation At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

IP Specialist

Kolkata, Mumbai, New Delhi, Hyderabad, Pune, Chennai, Bengaluru

3 - 6 years

INR 4.0 - 8.0 Lacs P.A.

Work from Office

Full Time

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values diversity, engagement, and discovery : Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https: / / www.cengagegroup.com / about / inclusion-and-diversity / . What youll do here: Coordinate IP processes for all ed2go projects. Address asset licensing and IP questions from the team in collaboration with the Content Acquisition Analyst (CAA). Serve as the expert and point of contact for the vendor during the review process. Update ed2go permission instructions and documentation to ensure compliance. Attend preplanning and project meetings to address project IP needs and confirm IP review schedules. Monitor the ed2go IP Slack channel to address and advance IP questions as needed. Maintain the ed2go repository of permission resources. Initiate the IP start-up email to the CAA and email the project team directly as batches are ready for IP review and logging. Communicate IP project dates to the CPM and update Smartsheet accordingly. Request and review Report 6 files for the project teams. Archive permission documentation in project folders. Provide ongoing tips, suggestions, and training regarding permissions processes and the importance of IP rights. Stay updated on changes in IP laws and regulations that may impact Ed2Go. Skills you will need here: Proven ability to successfully implement IP processes and ensure IP compliance. Outstanding communication skills to convey information clearly and effectively. Ability to work well within a team, fostering a collaborative and supportive work environment. Flexibility to adapt to changing priorities and work environments. Experience with SharePoint, Smartsheet, and Slack. Diligent with a strict adherence to guidelines and schedules. Ability to determine and resolve IP inquiries effectively. Ability to manage multiple tasks and projects efficiently, ensuring timely completion and prioritization of work. Keen attention to detail, ensuring accuracy and thoroughness in all tasks and documentation. Would you like to add any other specific skills or qualifications? Ed2go, part of Cengage Group, has empowered millions of learners looking to improve their skills, get employed, and build a career. With over 2,000 academic partners, a growing roster of corporate customers, and an expanding direct-to-consumer channel, we are looking to significantly accelerate our business to address the global skills gap. Ed2go provides a catalog of more than 1,000 online courses across a wide variety of topics and industries to Continuing Education Departments within US Colleges and Universities. These non-credit offerings enable academic partners to upskill their community, enabling people to return to employment, make career transitions, and increase their earning power! Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at +1 (617)289-7917. About Cengage Group : Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Compensation At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

Treasury Analyst

Noida

1 - 4 years

INR 6.0 - 10.0 Lacs P.A.

Work from Office

Full Time

Job Description - Treasury Analyst The Treasury Analyst will be a key member of the Corporate Treasury team, primarily responsible for Cash Management & Global Liquidity, while also supporting areas such as Financial Risk Management (FX & Interest Rate Risk), Global Insurance, Controls, and SOX Testing. This role offers a dynamic scope of responsibilities in a lean and fast-paced environment. Key Responsibilities: Global Cash Management & Forecasting Manage daily domestic cash positions and reconcile forecasts. Assist in forecasting cash flows (daily, weekly, monthly, annual). Analyze vendor spend, bank fees, and cash flow trends. Support execution of domestic banking transactions and optimize global cash balances. Banking & Treasury Operations Monitor and reconcile bank fees against General Ledger. Conduct bank fee expense analysis. Review and recommend e-banking administrative changes. Corporate Treasury Support Document treasury processes and ensure SOX compliance. Support FBAR reporting and corporate treasury activities. Qualifications & Experience: Availability for US EST Mornings & EMEA Time Zones (8 AM - 1:30 PM EST). Bachelor s in Finance/Economics (MBA or CTP preferred). 5+ years of corporate treasury experience (banking experience preferred). Strong knowledge of global cash management, US & international treasury operations, and payment services. Familiarity with risk management, global insurance, and SOX compliance is a plus. Strong analytical skills and ability to work with large datasets. Excellent relationship management, communication, and multitasking skills. Proficiency in Microsoft Excel and keen attention to detail. Self-motivated, adaptable, and eager to contribute across treasury functions. Compensation At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

Digital Product Trainer

Noida

2 - 6 years

INR 4.0 - 8.0 Lacs P.A.

Work from Office

Full Time

Digital Specialist Duration - 6 months Compensation - 5 LPA Essential Responsibilities: Maintain digital product records in internal systems Prepare and make presentations to internal and external customers to train and adopt digital products/solutions Upload and deploy online resources/E-books Provide technical support to effectively implement digital products/solutions deployments. Engage with faculties and students to increase usage and improve experience of the implemented digital products Take the necessary product training to understand the products in greater detail and continuously update technical skills and knowledge. Partner regularly with cross-functional teams to ensure successful deployment/training Required Bachelor s degree in any discipline 2 years of experience in similar domain Strong spoken and written English language skills Compensation At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

Assistant Sales Manager

Bengaluru

3 - 7 years

INR 7.0 - 8.0 Lacs P.A.

Work from Office

Full Time

Job Title: Assistant Sales Manager Work Location: Bangalore Desired Experience: 5 years Assistant Sales Manager is the key point of contact between an organization and its clients. Proactive in the identification of new prospects and support business development. Incumbents are the ones who accomplish sales by maintaining and expanding our customer base. Generate demand by promoting the products and handling the distributors and retailers. Requirements: Graduate in any discipline Proven track record of exceeding target and sets new benchmarks. Ability to identify opportunities and convert them into sales leads. Self-motivated and result orientated. Prepared for daily field work and willing to travel extensively. Two-wheeler with valid license IT skills - basic Excellent communication & interpersonal skills Responsibilities: Generate demand for a complete suite of higher ed print and digital products. Maintain and develop relationships with existing professors and distributors. Revenue generation and target achievement in the assigned territory. Identify new business opportunities and avenues for growth. Attending syllabus revisions, conferences, events, and seminars. Daily call and reporting through sales MIS. Follow up and ensure timely payments from customers. Monitor competitor activities and provide feedback on the same on a regular basis. Demonstrating / Presenting products. Preferred: MBA qualification Excellent Presentation skills Digital selling skills Compensation At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

Assistant Sales Manager

Hyderabad

3 - 7 years

INR 4.0 - 8.0 Lacs P.A.

Work from Office

Full Time

Job Title: Assistant Sales Manager Work Location: Hyderabad Desired Experience: 5 years Assistant Sales Manager is the key point of contact between an organization and its clients. Proactive in the identification of new prospects and support business development. Incumbents are the ones who accomplish sales by maintaining and expanding our customer base. Generate demand by promoting the products and handling the distributors and retailers. Requirements: Graduate in any discipline Proven track record of exceeding target and sets new benchmarks. Ability to identify opportunities and convert them into sales leads. Self-motivated and result orientated. Prepared for daily field work and willing to travel extensively. Two-wheeler with valid license IT skills - basic Excellent communication & interpersonal skills Responsibilities: Generate demand for a complete suite of higher ed print and digital products. Maintain and develop relationships with existing professors and distributors. Revenue generation and target achievement in the assigned territory. Identify new business opportunities and avenues for growth. Attending syllabus revisions, conferences, events, and seminars. Daily call and reporting through sales MIS. Follow up and ensure timely payments from customers. Monitor competitor activities and provide feedback on the same on a regular basis. Demonstrating / Presenting products. Preferred: MBA qualification Excellent Presentation skills Digital selling skills Compensation At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

Data Analyst

Noida

2 - 5 years

INR 15.0 - 17.0 Lacs P.A.

Work from Office

Full Time

Job Title: Data Analyst Desired experience: 2-5 Years Brief Job Description: We are looking for a Process Analyst to join our Cengage Group Data Strategy team, to help deliver data-driven insights across a variety of business functions such as sales operations, GTM Strategy, Product Development, Digital Production, Inventory, Supply Chain, Finance etc. The Process Analyst will be a critical contributor to the team, focusing on driving reporting and maintaining core processes and reporting that the Data Strategy team has developed. They will also be involved in operational planning of process automation efforts, improving data quality, engaging cross-functional teams to create/improve data visibility and analysis, deriving business outcomes from data, and providing analytic support across Operations. What you ll do here: Form a deep understanding of Cengage Learning s processes, systems/tools, personnel, and strategic direction Create and maintain dynamic models and visuals Assist in consolidating, standardizing, and automating data workflows Collaborate with business stakeholders and data engineers to define and provide high quality, synthesized outputs Capture and communicate findings within broader project structure; maintain healthy project management, coding, and workflow practices Skills You Will Need Here: BA/BS in Computer Science, Information Systems, IT, Data Analytics (or equivalent experience) with high proven achievement Proficient understanding of data analysis and data mining tools (for example SQL, Python, PowerBI, Looker) and techniques working with Business Intelligence (BI) platforms to deliver synthesized reports. Note: While there is not an expectation of proficiency in coding, we expect candidates to have the ability to run code-based processes with comfort. Collaborative problem-solving and working style to drive change through influence and robust communication. Able to self-manage progress against milestones and deliverables with a high degree of accountability and personal urgency Compensation At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

Digital Content Project Manager

Kolkata, Mumbai, New Delhi, Hyderabad, Pune, Chennai, Bengaluru

3 - 5 years

INR 6.0 - 10.0 Lacs P.A.

Work from Office

Full Time

Digital Content Project Manager JOB DESCRIPTION: The Digital Content Project Manager is responsible for supervising the creation of high-quality content by authors, vendors, and subject matter experts (SMEs) for use in digital and print educational products; having content finished, which includes accuracy checking and copyediting; delivering final content to digital production; and overseeing the creation of print-ready files at production vendors along with all post-production deliverables and digital production. The Associate Content Project Manager in consultation with the Content Project Manager works collaboratively with various internal and external stakeholders to ensure content for assigned projects meets requirements and is delivered on schedule and within budget. Provides consistent and clear instructions and project status updates; escalates issues appropriately. Responsibilities Creates and maintains schedule, workflow, and budget for all content sourcing, finishing, and production activities after appropriate consultation with Content Project Manager. Engages and manages content finishers (accuracy checking and copyediting) and production vendors to achieve schedule, budget, and quality standards In consultation with stakeholders and Content Project Manager, determines appropriate content review steps for all content types Successfully completes tasks that prepare quality content, including content updating, preparation, copyediting, and other content sourcing and preparation tasks Manages all print production activities (composition, proofreading, indexing, etc.) and oversees print products through manufacturing and delivery to the warehouse Regularly communicates schedule, quality and budget updates to stakeholders. Facilitates production launch meetings and status meetings. Ensures that all Production specifications and schedules are kept current in business systems (Integrated Publishing System; SmartSheets) In consultation with key stakeholders, ensures content adheres to accessibility compliance standards Ensures that content delivery follows accepted processes and standards for digital and print to ensure quality. Provides training and guidance to authors and subject matter experts as needed Identifies and manages potential risks to projects, including marketing and technology deliverables. Escalates project risks as needed to stakeholders, Content Project Manager, and Head, Content Production. Resolves content bugs on products in the marketplace, utilizing in-house and external SME resources as needed Required qualifications Bachelor s/Master s degree Experience working in publishing industry or related field (3 to 5 years preferable) Able to clearly communicate in Business English with the ability to translate information to and from stakeholders and to report effectively to management Excellent computer skills, including with the Microsoft Office Suite (Outlook, Word, PowerPoint, Excel) and editing tools like Adobe Acrobat Consultative, cooperative, solutions-oriented, and service-minded perspective Strong project management and organizational skills; the ability to successfully manage multiple projects and prioritize multiple tasks Strong attention to detail Ability to embrace, assimilate, and implement new processes, procedures, and standards in an environment of continuous improvement and change Ability to collaborate and work effectively and efficiently in a team environment Preferred: Familiarity with content formats (HTML, XML) and product platforms Database experience Proficiency with project management software (MS Project, SmartSheets) Compensation At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

Content Project Manager, Global Content Project Management

Noida

4 - 9 years

INR 6.0 - 11.0 Lacs P.A.

Work from Office

Full Time

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https: / / www.cengagegroup.com / about / inclusion-and-belonging / . DCM Team (India based) Average years of work experience: 4+ years Key Tasks & Responsibilities Manages multiple projects and prioritize work to effectively meet project goals and deadlines Design and develop e-learning courses using tools like VYOND, Moodle Articulate 360, Availlian, iSpring, Canva and Microsoft PowerPoint/LMS platforms or similar. Focus on content development with great attention to details and technical accuracy. Work closely with stakeholders to ensure content relevance and effectiveness. Uphold product standards, ensuring consistency in terminology, punctuation, grammar, tone and style Adhere to and contribute to project governance (project schedules, tools, documentation, risk management, open issues, etc.) Regularly document progress and completion of work using collaboration, workflow and ticketing tools Collaborate with other creative stakeholders such as editors, vendors, senior digital content editors. Consult with internal partners and stakeholders, lending content expertise and point of view to support strategy and delivery Key Attributes: Creative and detail oriented. Strong project and time management skills Ability to manage multiple projects effectively. Educational Background Bachelor s degree/Master s degree ( B.tech/M tech preferred) Experience: 3 7 years in content creation, instructional design, or related roles. Must-Have: Excellent Communication skills Proficiency in authoring tools, Articulate 360/Rise/Storyline, iSpring, Avallain or any similar LMS platforms. Experience using JIRA and Smartsheet. Familiarity with e-learning trends and technologies. Cengage Group EMEA is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at +1 (617)289-7917. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Compensation At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

Assistant Area Manager Test Prep

Noida

5 - 7 years

INR 7.0 - 9.0 Lacs P.A.

Work from Office

Full Time

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https: / / www.cengagegroup.com / about / inclusion-and-belonging / . Job Title: Asst Area Manager/ Area Manager - Test Prep Desired experience: 5-6 yrs for Asst Area Manger & 6-7yrs for Area Manager Function & Department: Sales Job Description: Manager holds the responsibility to lead the team and deliver the assigned revenue targets. Manage the distribution channel and contribute his share of revenue with adoptions from big and important clients. Work Experience & Skills/Domain Knowledge required: Analysis skills Collaboration and motivation skills Strategic planning and delegation Perseverance IT skills basic Good communication skills Strong aptitude towards sales Willing to travel extensively Principal/ Key Responsibilities: Managing the team successfully Achieving individual and team goals Call on professors at coaching institutes and individual tuition centers Generate demand for complete suite of books by making it available with retailers and distributors Promote & sell a full line of products for IIT, NEET, FOUNDATION, etc. Promote & sell books Forecasting and reporting Ensuring on time payments Monitoring competitor activities Educational Qualification: Graduate in any discipline Cengage Learning Core Business Competencies Speed Focus Collaboration Other Requirements: Essential: Two-wheeler with valid license & willing to travel extensively Desirable: Go getter with a good sales track record Cengage Group EMEA is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at +1 (617)289-7917. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Compensation At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

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