Strategic Sales Manager

Company Overview: Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestones best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Description:

About the Role

We are seeking a dynamic and experienced Sales Manager with a proven track record in services sales, ideally for companies headquartered in the US. The ideal candidate will bring a strategic mindset, high self-drive, and the ability to operate effectively in ambiguous and fast-paced environments. This is a client-facing role, demanding excellent communication skills, an executive presence, and a deep understanding of consultative and solution selling.

Key Responsibilities

Own and drive services sales across key enterprise accounts in India and/or APAC.

Develop and execute strategic account plans that align with client goals and company objectives.

Identify, develop, and close new opportunities in existing and new logos.

Engage C-level stakeholders to position the company as a strategic services partner.

Collaborate cross-functionally with delivery, product, and marketing teams to craft custom solutions.

Maintain strong knowledge of the US-based parent company’s service offerings and value propositions.

Provide accurate forecasting, pipeline visibility, and reporting using CRM tools.

Stay updated on industry trends and market dynamics to refine GTM strategies.

Ideal Candidate Profile

MBA from a reputed institution.

5–10 years of total experience, with at least 4–5 years in B2B services sales (IT, consulting, professional services).

Proven success in selling services for US-headquartered companies or to US-based clients.

Strong business acumen and strategic thinking – can connect business needs to tailored service solutions.

Demonstrated ability to thrive in ambiguity and work independently with minimal oversight.

Excellent communication, negotiation, and presentation skills.

High level of emotional intelligence and client-centricity.

Strong interpersonal skills with a proactive and positive attitude.

Preferred Qualifications

Exposure to international sales environments (especially US or APAC).

Experience with long sales cycles and multi-stakeholder sales processes.

Prior experience working in a matrixed, global organizational structure.

Familiarity with CRM tools like Salesforce.