Milestone Technologies

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed. Job Overview As a People Experience Business Partner , you will collaborate with your colleagues and management team to provide expertise in the areas of employee relations and organizational development. You will provide training and development strategies, conduct training, and ensure positive employee morale in alignment with Milestone’s Values and people policies for your client groups. As a Business Partner, you will act as an advisor to other PX team members in matters relating to a specific client’s requirements in your area of expertise. How You Will Make an Impact Provide advice and coaching to management regarding best practices, including organizational design, leadership, reward & recognition, and performance management. Ensure employee relations concerns are thoroughly investigated and resolved in a timely manner, ensuring compliance with appropriate local disciplinary procedures. Review staffing and attrition trends and makes appropriate recommendations to management based on collected data and observations. Advise on appropriate course of action on employee relations including probation, absence, maternity, paternity & shared parental leave, flexible working requests and leavers and monitoring of same Assist with the L&D across the business including delivering face to face or virtual training. Build strong, collaborative relationships with managers and the broader HR Team Work closely with and support the payroll team with monthly cut-off’s providing benefits information / monthly reports from benefits providers. Provide direction on wage and hour and employment compliance for client group(s) Promote positive employee morale and culture in support of Milestone’s Values. Advise employees and management as required to ensure consistency and fairness in the application of company policies and practices. Act as a coach and adviser to respective business units, a resource to employees, and a role model to all. Work on assigned HR projects. Conduct new hire/benefit orientations, training, and exit interviews. Excellent verbal and written communication skills. What You Will Need to Succeed 5+ years of experience in HR, including 2+ years in an HRBP role or equivalent IT or high-tech industry experience Intermediate to advanced Excel knowledge Proficient IT skills particularly the use of HRIS systems, ADP reporting a plus BA/BS degree, or equivalent HR Certification (aPHR, PHR, SPHR, SHRM-CP or SHRM-SCP) Compensation Estimated Pay Range: Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location. Our Commitment to Diversity & Inclusion At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success. Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees. We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed. Job Overview As a Network Administrator, you will be supporting a Bay area customer with the administration and operations of their network infrastructure. You would be responsible for implementing, managing, and troubleshooting networks and systems according to the company's needs and goals. This position would be responsible for installing and maintaining computer systems, monitoring computer and network systems to improve performance, making sure all users know how to use the networks and systems properly, and ensuring all system users have authorized access. Maintaining system security, making sure websites function, upgrading network and computer systems, and fixing network, hardware, software, and systems problems are all duties of a Network Administrator. Maintaining computer networks and systems including software, mainframes, VPNs, routers, and other physical hardware installing and configuring network equipment to update or fix hardware or software issues updating virus protection software to keep data and communications protected. Monitoring computer systems to improve network performance for computer systems and networks. Communicating networking issues to other employees and management, especially in training new users. Fixing software and hardware configuration issues for users on-demand or from inspection of the systems Skills 5+ years of related work experience as a Network Administrator Supervisory experience as a Network Administrator Network certification in disciplines such as Cisco CCNA, CompTIA Network+ or Microsoft certifications in Windows Server and Windows Client. Bachelor’s or master's degree in computer science, systems engineering or network administration Knowledge of networking services, common networking protocols, and hardware Knowledge of: LinuxWindowsSwitch ConfigurationNet GearOpen VPNPF Firewall Network Computer proficiency and understanding of various types of hardware Ability to problem solve and think critically Attention to detail Communication skills Project management skills Ability to follow standard engineering principles and practices. Creative approach to problem solving. Ability to handle multiple tasks concurrently with competing deadlines Compensation Estimated Pay Range: Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location. Our Commitment to Diversity & Inclusion At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success. Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees. We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

We are seeking a highly skilled and experienced Associate Tech Lead .NET Engineer to spearhead the design and modernization of enterprise applications. This is a hands-on leadership role requiring deep expertise in modern .NET technologiesparticularly ASP.NET Core, Razor Pages, Web API , and frontend frameworks . The ideal candidate is passionate about transforming legacy systems into modern, scalable, and maintainable solutions and thrives in a fast-paced, collaborative environment. Key Responsibilities: Lead the end-to-end design, development, and modernization of enterprise-grade .NET applications. Architect and implement clean, scalable, and maintainable solutions using ASP.NET Core, Razor Pages, and Web APIs. Provide technical leadership and mentorship to engineering teams on best practices in modern web development, DevOps, and CI/CD. Collaborate closely with solution architects, product managers, and UI/UX designers to deliver intuitive and responsive user experiences. Integrate modern frontend technologies with robust backend APIs. Refactor legacy monolithic applications into modular, service-oriented, or microservices-based architectures. Enforce coding standards through code reviews, automated testing, and quality assurance tools. Drive implementation of security best practices, performance optimization, and cloud-readiness. Actively participate in Agile ceremonies and take ownership of technical delivery for sprint goals. Required Qualifications: 10+ years of hands-on experience in enterprise application development with .NET/.NET Core. Proven expertise in ASP.NET Core , Razor Pages , Web API , and Entity Framework Core . Demonstrated experience in application modernization and re-platforming legacy .NET/ASP.NET systems. Strong understanding of RESTful API design, API security protocols (OAuth2, OpenID Connect), and backend integration patterns. Proficiency with Azure DevOps, CI/CD pipelines, and containerization technologies. Experience working in Agile/Scrum environments with excellent communication and leadership skills. Preferred Qualifications: Experience with modern frontend frameworks (e.g., React, Angular, Blazor). Knowledge of cloud-native architectures and deployment in Azure or similar platforms. Familiarity with Domain-Driven Design (DDD) and Test-Driven Development (TDD).

Minimal qualifications include: A Bachelor's / Masters degree 5-7 years of experience as a business analyst Excellent knowledge of web platforms and Retail or Manufacturing domains B2C Based application development Experience is a must Familiarity with standard Business Analysis practices, tools, and best practices Detailed Job description: Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats Construct workflow charts and diagrams; studying system capabilities; writing specifications Improve systems by studying current practices, designing modifications Recommend controls by identifying problems, writing improved procedures Define project requirements by identifying project milestones, phases, and elements, forming a project team. Monitor project progress by tracking milestones; resolving problems; publishing progress reports; recommending actions Maintain user confidence and protect operations by keeping information confidential Prepare technical reports by collecting, analyzing, and summarizing information and trends Contribute to team effort by accomplishing related results as needed Conduct and coordinate financial, product, market, operational, and related research to support strategic and business planning within the various departments and programs of the client group Interpret, evaluate and interrelate research data and develop integrated business analyses and projections for incorporation into strategic decision-making Plan and coordinate the development of primary and secondary market research studies in support of strategic planning and specific marketing initiatives, as required, and presents findings of studies to client committees Perform daily, weekly and monthly reviews and analyses of current projects using operational metrics and reports Suggest changes to senior management using analytics to support your recommendations. Actively participate in the implementation of approved changes Create informative, actionable, and repeatable reporting that highlights relevant business trends and opportunities for improvement Conduct insightful, ad hoc analyses to investigate ongoing or one-time operational issues Requirements: Bachelor’s Degree in the appropriate field of study or equivalent work experience Microsoft Access and/or SQL experience preferred Ability to impact operations and effect change without being confrontational Detail-oriented, analytical, and inquisitive Ability to work independently and with others Extremely organized with strong time-management skills User stories creation and tracking to meet the timelines Role & responsibilities Preferred candidate profile

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Job Overview: Experience: 610 years We are seeking a Business Analyst with deep Warehouse Management System (WMS) domain knowledge. This individual will work closely with product stakeholders, engineering, and QA teams to translate business requirements into functional user stories and support backlog management. Key Responsibilities: Engage with stakeholders to gather, document, and prioritize requirements. Create workflow diagrams, process maps, and acceptance criteria. Own the product backlog and ensure user stories are well-defined for sprints. Collaborate with QA and Dev teams to validate use cases. Support domain knowledge transfer to new team members. Must-Have Skills: Minimum 5 years in WMS or supply chain domain (Inbound, Inventory, Fulfillment, Returns). Strong knowledge of functional workflows such as PO, picking, packing, shipping. Experience working with tools like GitLab, JIRA, or Confluence. Excellent documentation and communication skills. Good to Have: Exposure to e-commerce platforms and integrations (e.g., Shopify, carriers). Prior experience in Agile product delivery environment.

Job Overview: Experience: 610 years We are seeking a Business Analyst with deep Warehouse Management System (WMS) domain knowledge. This individual will work closely with product stakeholders, engineering, and QA teams to translate business requirements into functional user stories and support backlog management. Key Responsibilities: Engage with stakeholders to gather, document, and prioritize requirements. Create workflow diagrams, process maps, and acceptance criteria. Own the product backlog and ensure user stories are well-defined for sprints. Collaborate with QA and Dev teams to validate use cases. Support domain knowledge transfer to new team members. Must-Have Skills: Minimum 5 years in WMS or supply chain domain (Inbound, Inventory, Fulfillment, Returns). Strong knowledge of functional workflows such as PO, picking, packing, shipping. Experience working with tools like GitLab, JIRA, or Confluence. Excellent documentation and communication skills. Good to Have: Exposure to e-commerce platforms and integrations (e.g., Shopify, carriers). Prior experience in Agile product delivery environment.

Company Overview: Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestones best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed. Description: About the Role We are seeking a dynamic and experienced Sales Manager with a proven track record in services sales, ideally for companies headquartered in the US. The ideal candidate will bring a strategic mindset, high self-drive, and the ability to operate effectively in ambiguous and fast-paced environments. This is a client-facing role, demanding excellent communication skills, an executive presence, and a deep understanding of consultative and solution selling. Key Responsibilities Own and drive services sales across key enterprise accounts in India and/or APAC. Develop and execute strategic account plans that align with client goals and company objectives. Identify, develop, and close new opportunities in existing and new logos. Engage C-level stakeholders to position the company as a strategic services partner. Collaborate cross-functionally with delivery, product, and marketing teams to craft custom solutions. Maintain strong knowledge of the US-based parent company’s service offerings and value propositions. Provide accurate forecasting, pipeline visibility, and reporting using CRM tools. Stay updated on industry trends and market dynamics to refine GTM strategies. Ideal Candidate Profile MBA from a reputed institution. 5–10 years of total experience, with at least 4–5 years in B2B services sales (IT, consulting, professional services). Proven success in selling services for US-headquartered companies or to US-based clients. Strong business acumen and strategic thinking – can connect business needs to tailored service solutions. Demonstrated ability to thrive in ambiguity and work independently with minimal oversight. Excellent communication, negotiation, and presentation skills. High level of emotional intelligence and client-centricity. Strong interpersonal skills with a proactive and positive attitude. Preferred Qualifications Exposure to international sales environments (especially US or APAC). Experience with long sales cycles and multi-stakeholder sales processes. Prior experience working in a matrixed, global organizational structure. Familiarity with CRM tools like Salesforce.

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed. Job Overview About the Role: We are seeking an experienced Senior Project Manager to join our dynamic team in Cochin, Kerala . The ideal candidate will have 15–18 years of overall experience in the IT industry, with at least 7–8 years of hands-on project management experience. You will be responsible for successfully leading complex IT projects across technologies like Salesforce, Microsoft Azure, .NET, Data & AI , and ensuring on-time, on-budget delivery while exceeding client expectations. This role requires strong experience in managing US-based customers , excellent stakeholder communication, and proven expertise in delivering technology-driven solutions in a fast-paced service-oriented environment. Key Responsibilities: Lead and manage multiple end-to-end IT projects across various domains including Cloud (Azure) , CRM (Salesforce) , .NET applications , and Data & AI initiatives . Act as the primary point of contact for US-based clients , ensuring strong customer relationships and high satisfaction levels. Define project scope, goals, and deliverables that align with client expectations and business objectives. Prepare detailed project plans, resource allocation, schedules, and budgets. Monitor and report on progress, risks, and issues. Drive cross-functional collaboration between development, QA, DevOps, and business teams. Manage project risks, proactively identify issues, and implement effective mitigation strategies. Ensure adherence to company’s project management frameworks, quality standards, and compliance requirements. Conduct regular status meetings with internal teams and external stakeholders. Mentor and guide junior project managers and team leads. Participate in pre-sales activities including estimation, solutioning, and proposal development when needed. Key Requirements: 15–18 years of total IT experience , with 7–8 years in a Project Manager role handling mid to large-scale IT projects. Proven experience managing projects in technologies such as: Salesforce CRM, Microsoft Azure (PaaS/IaaS) .NET Framework/Core Data Engineering and AI/ML implementations Strong experience managing US clients ; familiarity with US time zones, culture, and business expectations. Excellent written and verbal communication skills; ability to convey technical information to non-technical stakeholders. Proficiency in project management tools (JIRA, MS Project, Azure DevOps, etc.). Strong understanding of Agile and Waterfall methodologies; certification in PMP, PRINCE2, or Scrum Master is a plus. Bachelor’s degree in Computer Science, Engineering, or related field. Master’s degree preferred. Preferred Skills: Client-facing experience in an services or IT consulting environment . Experience working with distributed teams across geographies . Ability to handle multiple projects simultaneously with a focus on quality and delivery. Strategic thinking and problem-solving abilities. Compensation Estimated Pay Range: Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location. Our Commitment to Diversity & Inclusion At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success. Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees. We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

Description: Application Architect Databricks / Data Engineering Architect 100% Remote Opportunity Role Overview The Application Architect will define and own the end-to-end technical architecture for the RTRA data platform. This includes designing scalable ingestion, transformation, and analytics frameworks built on Databricks and Azure. The architect ensures data integrity, performance, and compliance across global deployments while driving engineering excellence in design and implementation. Key Responsibilities Architect enterprise-grade data ingestion and transformation pipelines on Databricks, leveraging PySpark, Delta Lake, and Azure Data Factory. Define scalable data models supporting analytics, forecasting, and portfolio visibility across business functions. Establish reusable data components, metadata management, and data lineage frameworks. Implement data governance controls, quality validation checkpoints, and security standards for all data assets. Oversee CI/CD processes for data pipelines and support DevOps integration with version control and testing frameworks. Partner with business and data analysts to translate high-level outcomes into engineered data models. Mentor engineers on architectural best practices, data performance optimization, and modular design patterns. Required Skills & Experience 10+ years experience in data architecture, engineering, or platform solution design. Expert-level proficiency in Databricks, PySpark, SQL, and Azure Data Factory. Proven experience integrating complex data ecosystems including SAP, Salesforce, JIRA, and other enterprise systems. Deep knowledge of data governance, lineage, and performance optimization practices. Strong understanding of modern CI/CD pipelines and test automation for data delivery. Excellent documentation and architectural communication skills for cross-functional teams.

100% Remote Opportunity Senior Product Analyst / Senior BSA (Technical Data Analyst SAP, Salesforce, JIRA, Anaplan) Role Overview The Senior Product Analyst supports the expansion of RTRA by delivering detailed analysis, data harmonization, and process documentation across multiple enterprise systems. This role will contribute to building a unified data model for workforce allocation and portfolio management, ensuring consistency, quality, and business alignment across SAP, Salesforce, JIRA, and Anaplan. Key Responsibilities Conduct detailed data mapping and lineage analysis between enterprise systems and RTRA integration layers. Translate business rules and KPIs into data transformation logic in collaboration with data engineers. Create Business Requirement Documents (BRDs), functional specs, and test cases that align to delivery milestones. Perform data quality validation, exception analysis, and issue triage during integration testing cycles. Partner with business SMEs to define future-state process flows and recommend data-driven automation improvements. Collaborate with engineering and QA teams to validate reconciliation results and ensure data reliability for reporting and forecasting. Ensure consistent use of master data and data definitions across all systems to maintain reporting integrity. Required Skills & Experience 8+ years experience in data analysis, business systems analysis, or product management within large-scale enterprise environments. Proficiency in SQL and Excel for performing complex reconciliations and dataset validations. Hands-on experience integrating SAP, Salesforce, JIRA, or Anaplan systems. Deep understanding of operational and financial data models. Ability to communicate analytical insights and integration implications to non-technical stakeholders. Strong familiarity with Agile processes and collaboration tools.

Job Overview Milestone Technologies is seeking an experienced, successful Sales Executive to join our growing GTM Emerging Markets Team. This role will be a critical and versatile member of the US Sales Team and will report directly to the Emerging Markets Team leader. In this role, you will be responsible for executing account strategy and sales pursuits to realize net new logo growth for Milestone. How You Make an Impact In partnership with the Milestone extended team, including service delivery, finance, talent acquisition, and executive management, you will collaborate to drive Milestone's solutions in the marketplace. You will be a trusted adviser and partner to our prospective and existing clients rather than "just another vendor." You will focus on penetrating greenfield/new logo accounts and be responsible for building your own pipeline and driving opportunities to meet/exceed sales expectations. You must have a proven track record of successfully closing high-revenue technology solutions. You will be on the front line as the face of Milestone, manifesting the excellence and innovative spirit we are building. You will need to understand Milestone services and abilities and be able to represent these clearly, accurately, and confidently to business leaders at a variety of levels, including the C-Suite and across multiple functional groups. Your aim will be to develop strategies with these key stakeholders to address their ongoing business, financial, and technical/IT support needs. Who You Are Proactive and loves to hustle, a go getter. Passionate about sales and technology, as well as business advisory delivery Creative and innovative; seen as a visionary in sales approach Skilled at leading teams through complex technology & business advisory solution sales Passionate about building a robust book of business through strategic relationship management and value-driven client solutions Passionate about developing a diversified portfolio and driving technological innovation by creating scalable, impactful solutions Have an entrepreneurial spirit What You Need to Succeed Minimum of 7+ years of successful sales performance, with a minimum of half of that experience selling IT Managed and Professional Services Demonstrated track record selling managed services to mid-market/large accounts with cumulative Total Contract Value (TCV) of $5M Excellent collaboration, team-building skills, customer service and interpersonal skills Experienced and adept at aligning teams to work toward a common goal; consistently demonstrating strong people management skills Ability to broker and conduct insightful conversations with prospects and clients to build a pipeline and recommend solutions that add value to their business Activity and relationship-focused approach with the end goal of driving results Organized and methodical; strong prioritization and negotiation skills Experienced in building relationships with CXOs and business decision-makers Ability to formulate comprehensive plans that include account mapping, addressable market analyses Must understand the following aspects of IT services: service delivery structures, staffing both domestic and international Strong Southern California network is preferable including partnering with SalesForce.com, ServiceNow and Databricks Skilled at the use of standard sales tools, research, and prospecting tools Demonstrated capability to work effectively with cross-functional teams Recognized success as a top-producing salesperson

Responsibilities This position supports the financial systems team in the prioritization, assessment, selection, planning, execution, maintenance and support of Workday Financials, as well other financial systems, both 3rd party and proprietary, used by the Company across the globe. This position will also build partnerships with teams in Finance, IT, and Human Resources to help accomplish goals and objectives. Workday Financials system management (including, but not limited to, maintenance and configuration of allocations; creation, maintenance, testing and review of integrations to 3rd party systems) Assist team with maintenance of metadata, business processes, security groups and user-raised support tickets for Workday Financials and other financial systems Adhere to established Service Level Agreements for support tickets and delivering on commitments Lead the implementation, configuration, testing, integrations, maintenance, monitoring, support, tax and reporting compliance, integrity of internal controls and generally accepted accounting principles, and issue resolution of all proprietary and 3rd party financial systems, such as Workday, Ascend, Appzen, Xignite, Ceridian Tax Services Encourage and support team initiative(s) to enhance user involvement and knowledge of the financial systems Partner with diverse stakeholders to design, test, implement and maintain best practices for systems and processes within the configuration of Workday Partner with business gathering requirements, developing fit/gap analysis, training on new features, and providing adoption recommendations of new or deprecated functionality from Workday Financials releases and updates Configure, test, and implement new features and/or enhanced functionality for Workday Financials Collaborate and partner with users to ensure financial systems are leveraged to drive efficiencies Assist team with completion of user acceptance testing for Workday feature releases to ensure key user stakeholders understand changes Develop, configure, and modify custom Workday financials reports and dashboards Participate in implementations, upgrades, integration, support, and enhancement of financial systems Prepare, summarize, and timely submit external auditor requests related to IT/support of financial systems Partner with external contractors for 3rd party support when necessary Accounting/Finance Functional Knowledge Requirements General accounting knowledge of Financial Statements including Balance Sheets, Income Statements, and Trial Balances General understanding of system consolidation with varying ledger and reporting currencies and complex intercompany transactions Solid understanding of Accounting & Finance processes and concepts, and general accounting operations (Procure to Pay, Order to Cash, Treasury, Banking) and compliance Qualifications Bachelors degree in Business, Information Systems, Computer Science, Accounting, Finance, or related field 10+ years of experience in a financial system administrator role 5+ years of experience with Workday Financials including functional configuration, testing, business process optimization, and maintenance for Core Financials, Procurement, Expenses, and Assets. Proficiency in Excel (can perform complex functions) Analytical and problem-solving skills with attention to detail Strong verbal and written communication skills Ability to focus and deliver on key deliverables in an environment with competing, multiple priorities Excellent organizational and collaboration skills Ability to work through complex issues and challenges Preferred Skills Multinational company experience Prior exposure to (or implementation of) Workday Adaptive Planning Prior exposure to (or implementation of) Workday Prism Analytics Experience partnering with software engineering teams on integrations

Role Overview The Senior QA Engineer will lead the validation and assurance of data integrity across all RTRA integrations. The focus is on testing large-scale data flows and transformations, particularly involving Salesforce, SAP, and JIRA data sources, using both manual and automated testing methods. Key Responsibilities Design, develop, and execute test plans for data pipelines, APIs, and integration workflows. Validate transformation logic and ensure consistent data quality between source and target layers. Build automated data comparison and regression testing scripts leveraging Python or SQL frameworks. Partner with analysts to define expected business outcomes and ensure test coverage of all functional scenarios. Document defects, root cause analyses, and regression impacts. Participate in continuous testing and validation cycles as part of CI/CD pipelines. Support UAT by preparing test data, executing validation scripts, and coordinating sign-offs. Required Skills & Experience 610 years’ experience in QA or data testing within enterprise integration environments. Hands-on experience validating Salesforce and SAP datasets. Proficiency in SQL, Python, and test automation frameworks (e.g., PyTest, Robot Framework). Familiarity with Azure DevOps or Jenkins-based test automation. Strong analytical skills to identify data mismatches and systemic errors.

Role & responsibilities Milestone Technologies is hiring leaders with a high degree of experience in Client Management, Delivery Management, Technical Management, Financial Management and Team Management. Responsible for Delivery of all Projects under his/her portfolio within timeline and cost Responsible for Profit & Loss in his/her Portfolio by ensuring delivery within the Sold Margin and at the same time in alignment with the Target Margins. Proactive Financial Management both Topline and Bottomline Ensure regular connects with the Client to identify potential challenges and fix the same upfront, as well as understand the needs of the customers and position Milestones capabilities and grow the account revenue Y-on-Y Responsible for the Team working in his/her portfolio by setting objectives, providing regular feedbacks, identifying skill gaps and enable filling of those gaps as well as mentor and coach the team members to grow in their career Ensure strict adherence to Organization Process both from Delivery and other cross-functional needs Conduct Regular Review meetings (Monthly, QBR, Account Planning, etc) with the client and ensure high Client Satisfaction rates at the same focus on Employee Satisfaction Rates Participate in New Deals by contributing to appropriate solutions both technically and functionally. Be part of the solution presentation to the clients and enable SOW preparation and take over execution Should be strong in minimum of one or more areas Microsoft Technologies, AI-ML, Analytics, CRM, etc Provide strong Metrics based reporting to the Head of Delivery and Executive Management Work on Productivity Improvement and other initiatives for the growth and optimal utilization of the resources Be a Champion Leader and the change Qualifications Minimum 9+ years of experience as a Delivery Manager and/or Program/Project Manager delivering complex large-scale projects • Proven track record for the successful delivery of projects and working cross-functionally with business and IT • Strong process knowledge of SDLC and experience leading teams using Agile and Waterfall • Ability to create and manage detailed project plans showing the critical paths, dependencies, constraints, and resource assignments • Understands Resource Management and the value of resource management and may practice one or more behaviors associated with the skill • Experience working with Financial Control systems such as SAP, Oracle Financials, IBM iSeries, and various Material Management systems • Bachelor's degree, preferably in a technical field (CompSci, MIS, Engineering) Preferred candidate profile

Role & responsibilities Description: Come join our team! The Senior Workday Integration Analyst will serve as the subject matter expert in all Workday integrations across the organization. This role is a key member of our vital team dedicated to optimizing our Workday system to its fullest potential. Job Duties and Responsibilities: Manage and maintain system integrations within Workday Provide support for Workday inbound and outbound integration issues, changes to existing integrations and setup new integrations Provide support for incident management and integration monitoring Perform routing break/fix support for integration interfaces Ensure accuracy and integrity of data and applications through analysis, coding, clear documentation and problem resolution Design and develop interfaces and conduct unit and integration tests Consult with internal team members and departments about interface designs and maintenance; collaborate with other technical leads on design decisions Serve as a strong consultative partner to business and functional leaders to continuously improve service delivery Evaluate feasibility of system modifications and enhancements Be part of the Workday support team ensuring day-to-day systems support is balanced with strategic enhancements and projects Overall accountability for data governance, security and compliance Ensure up-to-date documentation of system functions, processes and capabilities Configure, maintain and advise on security setups within Workday. This includes domain security policies, roles and role assignments Perform audits on system roles and access logs to ensure accuracy Understand and follow Data Governance and ensure attention to data quality Understand and follow defined integration/development standards and best practices Understand and ensure security and data privacy standards Lead proof of security controls during internal and external audits Knowledge, Skills and Abilities: Experience with designing and implementing ETL processes and the use of ETL tools such as Informatica Knowledge of Workday implementation tools (Enterprise Interface Builder (EIB), Workday Studio, Workday Report Writer, and iLoad) Experience with Web Services and APIs (WSDL, SOAP, REST and WS standards) Strong technical experience with XML and Java Ability to work and coordinate with third parties on data related inquiries Strong experience with interface, networking, and data warehousing technologies, as well as design, relational database technologies, and performance tuning Understand basic database architecture, tables, functional interactions, and recognize and understand impacts to downstream systems Excellent verbal and written communication skills to effectively interact with team members and leadership Strong problem solving, troubleshooting and analytical skills Ability to work effectively in a fast-paced environment and handle both planned and unplanned responsibilities Ability to prioritize workload and execute tasks independently, providing timely follow-up and resolution Ability to work in a team-oriented, collaborative environment Qualifications: Bachelors Degree in relevant technical field (Information Technology, Computer Science, Software, Engineering or related technical discipline) or equivalent combination of training and work experience 5+ years of experience in interface architecture Preferred candidate profile

The Communications Specialist will play a vital role in supporting a 24/7 team, with a strong emphasis on creating and managing community posts and communications for a global audience. This position requires excellent English language skills, flexibility to work across shifts for continuous coverage, and the ability to engage with complex, high-level stakeholders. The ideal candidate is highly organized, proactive, and experienced in developing, standardizing, and maintaining communications and documentation in a dynamic environment. Note: This role is part of a 24/7 coverage team. Flexible shift work and the ability to adjust working hours as needed are required. Key Responsibilities Community Engagement: Create, manage, and monitor community posts to foster engagement, share updates, and communicate key information to global audiences. Strategic Communications: Develop and execute communication strategies for internal and external stakeholders, including executive/leadership communications, crisis communications, and general awareness campaigns. Content Creation: Write and maintain concise, accurate communications, including knowledge base articles, Wiki content, processes, best practices, and presentations. Internal Content Management: Create and manage internal site content, ensuring organizational accuracy, consistency, and brand alignment. Document Control: Maintain a robust library for document control, team collaboration, and external socialization for the communications team. Training Resource Development: Provide key business partners with information and recommendations to support the development and implementation of training resources and plans. Process Simplification: Translate complex processes and procedures into clear, understandable language, workflows, and step-by-step instructions. End-to-End Communications: Participate in all phases of communications development, from project planning through release, including writing, editing, and publishing. Cross-Project Coordination: Identify intersection points across multiple projects and teams to maximize efforts and consolidate communications, reducing noise and improving clarity. Operational Efficiency: Seek and communicate opportunities for process improvement while documenting content, collaborating with subject matter experts (SMEs) and managers. Collaboration: Work collaboratively with various teams and disciplines to develop communications that meet their intended purpose, within schedule and budget limitations. Audience Adaptation: Tailor content to fit the needs of different audiences, applying critical thinking to ensure communications meet standards and are contextually appropriate. Industry Awareness: Maintain working knowledge of industry-standard platforms and best practices. Qualifications Education: Bachelors degree required. Experience: 5–7 years of experience in communications, content creation, or related roles, with a proven track record of managing community posts and presenting policies and procedures on a global scale. Project Management: Demonstrated project management skills with a proven ability to drive results. Stakeholder Engagement: Ability to analyze stakeholder needs, resolve conflicts, and communicate decisions in a timely and effective manner. Global Program Support: Experience managing requests and concerns from regional and local partners to ensure the success of global programs. Leadership: Demonstrated leadership skills, including experience working in a cross-functional or cross-pyramid capacity. Communication: Excellent English communication skills—written, verbal, and presentation—with the ability to engage with complex, high-level stakeholders. Analytical Skills: Strong analytical and critical thinking abilities. Motivation: Highly motivated, positive attitude, and able to work independently as well as collaboratively in a team environment. Technical Proficiency: Proficient with Microsoft Excel, Outlook, Word, and PowerPoint. Flexibility: Willingness and ability to work flexible hours, including nights, weekends, and holidays, to support 24/7 operations.

Description: Lead, Graphics & Multimedia Design This is a dedicated, client-facing role supporting a US-based company. The Lead will oversee local designers and technical writers, providing direction, mentorship, and quality assurance for all creative outputs. Work hours: 2:30 PM 11:30 PM IST (to ensure overlap with US counterparts). Location: Fully remote; a home office with strong Wi-Fi is required. Key Responsibilities Lead and Oversee Creative Team: Supervise, mentor, and coordinate a team of designers and technical writers, ensuring high-quality deliverables and professional growth. Client Engagement: Act as the primary creative point of contact for clients, understanding their needs and translating them into effective design solutions. Creative Direction: Drive the creative vision for graphics and multimedia projects, ensuring alignment with organizational goals and brand guidelines. Project Management: Coordinate, lead, and kick off project solution efforts with management; manage and prioritize workflow for asset creation and delivery. Design Execution: Oversee and contribute to the creation of high-quality visual assets, including downloadable PDFs, illustrations, executive presentations, and digital content for desktop and mobile platforms (Android/iOS). Multimedia Production: Lead video and animation projects, from concept through filming and editing, ensuring professional quality and alignment with project objectives. Branding & Campaigns: Guide the team in developing branding guidelines, communication graphics, campaign materials, and creative assets for events and organizational promotion. Process Improvement: Source and implement innovative solutions, refine creative processes, and establish best practices for executive requests and reporting. Cross-Functional Collaboration: Communicate and collaborate effectively with cross-functional teams, presenting ideas and design rationale clearly to both technical and non-technical stakeholders. Quality Assurance: Ensure all creative outputs meet technical constraints, platform requirements, and organizational standards. Asset Management: Organize and maintain digital file and folder directories, ensuring efficient access and version control. Qualifications Bachelor’s degree in Arts, Design, or related field, or 5+ years of relevant experience in graphics and multimedia design. Proven experience leading and mentoring a team of design specialists. Expertise with industry-standard design tools (Adobe Creative Suite: Photoshop, Illustrator, InDesign, After Effects, Premiere Pro; Sketch or similar). Advanced skills in Adobe Photoshop, including smart object function, layer organization, and advanced tool usage. Animation and prototyping experience (e.g., Adobe Edge, After Effects, or similar; ability to create simple GIFs and motion graphics). Video production skills, including filming (from mobile to professional equipment) and editing. Strong photography skills, with the ability to produce professional-quality images. Social media savvy, especially regarding visual content strategy and execution. Experience designing for both desktop and mobile platforms (Android/iOS), with a strong understanding of technical constraints and user-centered design. Excellent time management, organizational, and multitasking abilities. Self-motivated, proactive, and able to meet critical project deadlines. Experience with event design and support. Proficiency in creating tracking tools and functional spreadsheets (Excel or similar). This role is ideal for a creative leader passionate about driving impactful visual storytelling and multimedia design in a fast-paced, client-focused environment. Preferred candidate profile