Strategic Account Manager - Expansion

Job Description

Customer Experience Strategic Account Manager - Expansion Noida, Uttar Pradesh Work Type: Full Time Apply Now Join SaaS Labs as a Strategic Account Manager — Grow Big from the Inside Out! Are you a growth-minded leader who thrives on turning existing customers into major revenue drivers? At SaaS Labs , we’re looking for a Strategic Account Manager who can mine opportunities, expand accounts, and build lasting partnerships—all while redefining the future of Sales & Support software. 🕕 Shift: 6 PM – 3 AM IST (US Shift) 📍 Model: Hybrid – 3 days/week from our Noida office, Sector 62 🚗 Cabs Provided for US shifts Why SaaS Labs? We’re a fast-growing, investor-backed SaaS company helping 7,000+ businesses power through their day with automation and collaboration tools. With a global team across 7 countries and a product suite trusted by top brands, this is your chance to drive serious impact at scale. What You’ll Own 🚀 Grow Existing Accounts: Identify and unlock upsell and cross-sell opportunities Drive Business Expansion: Build and execute account growth strategies Be the Voice of the Customer: Align our solutions to customer goals to increase retention Spot Opportunities Others Miss: Discover unmet needs and convert them into revenue Lead Renewals & Upsells: Manage pricing, contracts, and upgrade conversations Turn Data into Growth: Use insights and usage trends to guide expansion plays Partner Across Teams: Collaborate with sales, product, and CS for seamless delivery What Sets You Apart 🌟 Proven success in expanding revenue from existing accounts Strong communicator who builds trust with global clients Expeience in SaaS account management, success, or sales Strategic thinker with analytical chops and a growth mindset Customer-first, action-oriented, and outcome-driven Comfortable working with international clients and cross-functional teams Why You’ll Love Working With Us Global team across 7+ countries Hackathons, boot camps & real growth opportunities Backed by top-tier investors On a mission to transform the SaaS landscape Sound like your kind of challenge? Let’s talk. Apply now and help us turn relationships into revenue—globally. Submit Your Application You have successfully applied You have errors in applying Apply With Resume * First Name* Middle Name Last Name* Email* Mobile Employer Details Name of your Current Employer? Your previous employer name? Job Details Your current and preferred Job Location? What are your Cross-sell & Up-sell (increment) targets? What is your expected gross salary for this role? Show more Show less