Strategic Account Manager - Expansion

Join SaaS Labs as a Strategic Account Manager and grow big from the inside out! Are you a growth-minded leader who thrives on turning existing customers into major revenue drivers At SaaS Labs, we are seeking a Strategic Account Manager who can mine opportunities, expand accounts, and build lasting partnerships, all while redefining the future of Sales & Support software. You will be working the shift from 6 PM to 3 AM IST (US Shift), following a hybrid model where you will be in the office located in Noida Sector 62 for 3 days a week. Cabs will be provided for US shifts. Why SaaS Labs We are a fast-growing, investor-backed SaaS company that is helping over 7,000 businesses power through their day with automation and collaboration tools. With a global team spread across 7 countries and a product suite trusted by top brands, this is your opportunity to drive serious impact at scale. What You'll Own: - Grow Existing Accounts: Identify and unlock upsell and cross-sell opportunities - Drive Business Expansion: Build and execute account growth strategies - Be the Voice of the Customer: Align our solutions to customer goals to increase retention - Spot Opportunities Others Miss: Discover unmet needs and convert them into revenue - Lead Renewals & Upsells: Manage pricing, contracts, and upgrade conversations - Turn Data into Growth: Use insights and usage trends to guide expansion plays - Partner Across Teams: Collaborate with sales, product, and CS for seamless delivery What Sets You Apart: - Proven success in expanding revenue from existing accounts - Strong communicator who builds trust with global clients - Experience in SaaS account management, success, or sales - Strategic thinker with analytical chops and a growth mindset - Customer-first, action-oriented, and outcome-driven - Comfortable working with international clients and cross-functional teams Why You'll Love Working With Us: - Global team spread across 7+ countries - Hackathons, boot camps & real growth opportunities - Backed by top-tier investors - On a mission to transform the SaaS landscape If this sounds like your kind of challenge, let's talk. Apply now and help us turn relationships into revenue globally.,