Store Manager

About us:
Welcome to Happidli, where we bring the bold and beloved flavors of Bengaluru to Ulhasnagar! From our signature Benne Dosa to the rich aroma of Filter Coffee, we pride ourselves on serving clean, healthy, and delicious South Indian food—crafted from scratch using only the finest ingredients. No maida, no preservatives, and no shortcuts—just authentic Karnataka flavors made with love. Join our passionate team and help us spread the joy of Bengaluru’s best dishes to our community!

Role Overview:
We are on the lookout for an experienced and passionate Store Manager to lead our vibrant team and oversee the operations of our bustling store. As the Store Manager, you’ll be the face of Happidli, ensuring that everything from the food to the customer experience is top-notch. You’ll manage the day-to-day operations, inspire your team, and uphold the quality and cleanliness that make Happidli stand out.

Key Responsibilities:

• Greet, assist, and serve customers with enthusiasm. Take orders accurately, handle customer inquiries, and ensure smooth service delivery.
• Actively engage with customers to suggest items, combos, or specials, increasing average order value while enhancing customer satisfaction.
• Encourage customers to leave positive reviews on platforms like Google and Zomato to boost our online reputation
• Oversee daily operations, ensuring smooth and efficient service from the moment customers walk in. Maintain a clean, welcoming atmosphere that reflects the high standards of Happidli.
• Be the ambassador of our brand—ensure that every guest enjoys the unique flavors of Bengaluru and leaves with a smile. Handle customer complaints and feedback with professionalism and care.
• Manage inventory and ensure stock levels are maintained with the highest quality ingredients, including our homemade batters, podis, and chutneys. Keep track of stock rotations and collaborate with suppliers.
• Monitor sales, track daily expenses, and manage cash flow. Ensure profitability while maintaining Happidli’s reputation for quality and authenticity.
• Ensure that all food is prepared to perfection, from dosas to filter coffee. Maintain hygiene standards in line with health regulations.
• Work on local promotions and seasonal offerings, ensuring they align with Happidli’s authentic brand. Implement marketing strategies to drive footfall and increase awareness.
• Enforce food safety standards, health regulations, and cleanliness in the kitchen and front-of-house. Ensure the store complies with local laws and standards.

Job Type: Full-time

Pay: ₹11,783.35 - ₹40,845.13 per month

Language:

• Hindi (Preferred)

Work Location: In person

Expected Start Date: 19/08/2025