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Job description (Salary 13 to 14 Thousand + Incentives + Allowance) About the role: Are you an extrovert who loves meeting new people, making connections, and creating memorable experiences? Do you enjoy being the go-to person for hospitality and guest engagement? If yes, then this role is for you! As a Stay Ambassador , you will be the face of our brand Stay Monkey , ensuring guests feel welcomed, comfortable, and valued throughout their stay. Your role will be a mix of operations, customer service, and brand representation, making every guest’s experience exceptional. Location: Candidates residing in Khandala to Talegaon & having their own 2 wheeler will be preferred. Key responsibilities: Guest Engagement & Rapport Building: Welcome guests warmly, build relationships, and ensure they have a great experience. Pre-arrival Inspections: Conduct checks to ensure apartments meet housekeeping and maintenance standards before guest arrival. Personalized Guest Communication: Make an introductory call to guests, explain house rules, provide check-in guidance, and share local recommendations. Check-in & Onboarding: Ensure the lock code is shared only after guest registration is complete and the deposit is paid. Local Recommendations: Suggest the best coffee shops, restaurants, and interesting places to visit. Guided Experiences: In some cases, personally take guests out to show them around and help them explore the area. Problem Resolution: Act as the primary point of contact for guest concerns, coordinate with the Board Line team, and address issues swiftly. Brand Representation: Operate as a Stay Monkey ambassador, ensuring high guest satisfaction and positive word-of-mouth marketing. Feedback Collection & Improvement: Gather guest feedback and suggest improvements to enhance the guest experience. What we’re looking for: Personality: A fun-loving, outgoing, and friendly individual who enjoys social interactions. Experience: Prior experience in hospitality, guest relations, or customer service is a plus. Skills: Excellent communication, problem-solving, and multitasking abilities. Mindset: Someone who is proactive, energetic, and passionate about hospitality. Flexibility: Willing to work in a dynamic environment with flexible work hours. (No late/night shifts) Transport: Having a 2 Wheeler of you own lets you Zip Zap Zoom between properties to coordinate efficiently. What we offer: Salary Range: 12K to 14K (Depending on Communication skills & experience - Freshers are welcome) 1K Fix Travel Allowance Incentives: *Subject to certain conditions Why join us? Work in a lively, people-centric role that offers new experiences every day. Opportunity to acquire entrepreneurial & leadership skills. Meet and interact with guests from all over the world. Be a key part of a growing hospitality brand that values connections and guest satisfaction. Competitive salary and incentives based on performance & other perks. Enhance your communication skills and build confidence. If you’re someone who thrives on human interactions, enjoys creating memorable experiences, and wants to be part of a dynamic hospitality team, apply now and be a part of Stay Monkey's journey to redefine homestay hospitality! To apply, send your resume to aneesh@skillnitro.com Job Types: Full-time, Permanent, Fresher Pay: ₹13,000.00 - ₹14,000.00 per month Benefits: Cell phone reimbursement Paid time off Schedule: Day shift Evening shift Morning shift Night shift Rotational shift Weekend availability Ability to commute/relocate: Lonavala, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred) Language: English (Preferred) Location: Lonavala, Maharashtra (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Willingness to travel: 25% (Preferred) Work Location: In person
