Statistician / Data Scientist

We are looking for a Statistician / Data Scientist for our AI-powered feedback platform, Zonka Feedback, with expertise in advanced analytics, regression, linear modeling, and statistical modeling to drive actionable insights for business decision-making. The ideal candidate will have strong experience in building predictive and impact models, designing scoring frameworks, and applying advanced analytics to generate actionable insights for business outcomes.

This is a contract engagement where you will be developing and validating formulas and models, collaborate with business stakeholders, and provide data-driven insights that inform strategic decision-making.

Key Responsibilities

• Design, develop, and implement statistical formulas, regression and linear models, predictive models, and scoring/ impact analyses for CX metrics and reporting dashboards
• Apply advanced analytics to uncover trends, patterns, and drivers across business data.
• Provide guidance on statistical methodologies and best practices across analytics projects.
• Design scoring systems and algorithmic frameworks for reporting and decision-making dashboards.
• Validate, test, and ensure accuracy and reliability of formulas and analytical outputs.
• Collaborate with product and engineering teams to integrate formulas/models into reporting systems and dashboards.

Qualifications

• Degree in Statistics, Mathematics, Economics, Data Science, or a related field.
• Proven experience in statistical modelling, regression analysis, linear modelling, and predictive analytics.
• Proficiency in programming/statistical tools.
• Experience with CX platforms and metrics is a plus.
• Strong analytical problem-solving skills and attention to detail.
• Excellent communication skills to explain formulas and models to non-technical stakeholders.