We are looking for an experienced Software Engineer to work as a cross-platform Architect and hands-on technologist for our Fintech Platform teams to take our platform offerings to the next level.
You will also lead our Enterprise Reliability initiatives to design, build and maintain highly available architectures for our Fintech Platforms.
In this role, you will be working closely with Full stack teams across the Nium platform and ensuring that our systems are built from the ground up with security, stability and observability requirements.
This role is a high impact, high visibility role, as you ensure that our customers get high quality software that is highly available, secure and performant.
Expectations include:
Drive process and architectural changes that can help us maintain 99.99 % uptime reliably, as we scale massively across Payment platforms.
Work alongside the AWS Infrastructure team to ensure successful adoption and rollout of gitops based EKS deployments across the entire org
Work Cross-functionally with the engineering QA leads across squads
Develop AI-Enabled tools to automate workflows and streamline productivity across the orgs
Own the Observability charter and develop cutting tools and frameworks for incorporating observability into the development culture
Simplify and modernize our Automation Frameworks to integrate AI workflows and tighter integration with our Gitops based CI/CD workflow.
RESPONSIBILITIES
- Work with cross-functional teams across product, development compliance and security to understand the roadmap and translate to scalable system design
- Define metrics for measuring our service availability and performance
- Proactively building and implementing tools and services to make developers and tech support better at their jobs
- Ensure and promote security, high availability /zero downtime and scalability in all organizational and team implementations
- Critical Path Analysis and SPOF Analysis
- Develop Run-Books for thorough service feature documentation and troubleshooting. e.g. when a remittance failure happens, enable faster MTTR
- Organize training for Engineers to become part of On-call teams
- Build and maintain AI powered tools for internal knowledge based enhancement and applications like root cause analysis, using techniques like RAG
- Build AI powered tools that act as Co-Pilots for our Customer Support (CS) Agents to offer best-in-class support
- Ensure feature implementations are low maintenance using continuous integration and continuous deployment methods with a focus on Automated Test feedback and rollback
- Identify existing open source / proprietary tools that can solve business problems and evaluate them to help make the build or buy decision
- Set the vision for Engineering Excellence in our Production Systems and Inspire action from Fullstack teams towards implementing the right design and monitoring standards
- Use your strong knowledge of how Infrastructure and Application development interact, to switch comfortably between Architecture and Hands-on feature development work as needed
- Improvise the Production Incident Management system and ensure that actionable insights are derived from live site incident RCAs/PostMortem sessions
- Be a frontline person during Live Site Incidents and stay calm under pressure to drive collaborative resolution
QUALIFICATIONS
- B.S. or M.S. Computer Science and 6+ years in software development experience
- Strong software development fundamentals (Data structures, Algorithms, problem-solving, OO design, and systems architecture).
- Strong understanding of object-oriented software development
- Understanding of large and complex code bases, including API design techniques to help keep them clean and maintainable.
- Experience with handling Live production support on large scale systems
- Proficiency in 1 statically typed and 1 dynamically typed language and good knowledge of frameworks like Spring, Hibernate, Nodejs Express etc.
- Knowledge of multithreading and memory management specific to mobile devices and caching mechanisms
- Has passion for delivering excellence in software systems with a can-do attitude.
- Experience on implementing observability platforms using any of products suites like Sumologic, Datadog, NewRelic, ELK, Prometheus
- Good to have Experience with infrastructure automation and monitoring tools- Terraform, Helm, Ansible, Puppet, Chef, etc
