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6.0 - 11.0 years
3 - 17 Lacs
Cochin, Kerala, India
On-site
Provide direction for all day-to-day kitchen operations. Ensure employee duties are understood and performed in their absence. Set performance standards and monitor staff performance. Utilize interpersonal skills to lead, influence, and motivate team members. Foster mutual trust, respect, and cooperation among the kitchen staff. Serve as a role model by demonstrating appropriate behaviors. Administer property policies fairly and consistently. Review staffing levels to meet operational needs and financial objectives. Maintain open communication with employees and solicit feedback. Supervise and coordinate activities of cooks and food preparation workers. Demonstrate new cooking techniques and equipment to staff. Setting and Maintaining Goals for Culinary Function and Activities Develop and implement control procedures for purchasing and receiving areas. Set goals for performance, budget, and team objectives. Communicate and enforce safety procedures, ensuring staff understanding. Manage controllable department expenses, including food costs, supplies, uniforms, and equipment. Participate in the budgeting process for the culinary department. Implement brand safety standards and ensure adherence. Ensuring Culinary Standards and Responsibilities are Met Provide direction and guidance for menu development. Monitor the quality of raw and cooked food products to ensure standards are met. Determine food presentation techniques and create decorative food displays. Recognize superior quality products, presentations, and flavors. Ensure compliance with food handling, sanitation, and safety standards. Maintain required food handling certifications for staff. Oversee purchasing, receiving, and food storage standards. Prepare and cook foods for daily operations or special events. Ensuring Exceptional Customer Service Provide service behaviors that exceed guest expectations for satisfaction and retention. Communicate and coach staff to improve service standards and meet guest needs. Manage day-to-day operations to meet quality and customer service standards. Display leadership in guest hospitality and create a positive guest relations atmospher
Posted 1 day ago
2.0 - 7.0 years
3 - 6 Lacs
Igatpuri
Work from Office
Role & responsibilities Operational Management Oversee all hotel departments, including front desk, housekeeping, food & beverage, and maintenance. Guest Satisfaction Ensure high-quality customer service, address guest concerns, and enhance overall experience. Staff Leadership Hire, train, and supervise hotel employees, fostering a positive work environment. Problem-Solving & Crisis Management Handle unexpected situations and resolve operational challenges. Company provided accommodation
Posted 4 weeks ago
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