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Snow Planet
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Staff Inbound Product Manager - Sales & Order Management

Staff Inbound Product Manager - Sales & Order Management

Snow Planet

2 - 7 years

4 - 9 Lacs

hyderabad

Posted:1 hour ago| Platform:

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Skills Required

product management order management telecom outbound automation performance management packaging workflow licensing forecasting

Work Mode

Work from Office

Job Type

Full Time

Job Description

What you get to do in this role:

Drive product strategy

Work with the Director of Product Management to define and evolve the vision for Sales CRM/SFA within SOM, spanning lead management, opportunity management, pipeline forecasting, account/territory management, and seller productivity.
Evaluate customer pain points, adoption data, and competitive insights to shape roadmap priorities.
Develop business cases for investments and present recommendations to senior leadership.
Build and refine a backlog of validated ideas into clear MVPs and differentiated capabilities.
Explore inorganic approaches (e.g., partnerships, integrations, acquisitions) that accelerate value delivery.

Execute planning and releases

Partner with engineering and UX to bring CRM/SFA workflows to life.
Write clear and actionable product requirements that simplify complex sales processes.
Validate designs and prototypes with sellers, sales managers, and ops leaders.
Collaborate with other ServiceNow product teams on cross-dependencies with CPQ, order management, service, and AI products.
Work with the Director of Product Management to track release execution, manage risks, and ensure high-quality delivery.

Product enablement and success

Collaborate with the Director of Product Management and outbound PMs to define enablement strategy.
Partner with marketing, enablement, and customer success to drive adoption.
Develop collateral and positioning that define the whole product.
Support pricing, packaging, and licensing strategies in collaboration with GTM teams.

Champion the customer

Work with the Director of Product Management to drive design partnerships with strategic enterprise customers in manufacturing, telecom, and technology verticals.
Engage with sales reps, managers, and operations teams to understand how CRM is used in the field.
Identify adoption challenges, gaps in forecasting accuracy, and seller productivity barriers.
Act as the voice of customer throughout the product lifecycle.

To be successful in this role you have:

8+ years of inbound or technical product management experience, with a focus on enterprise SaaS.
Deep experience in Sales CRM / Sales Force Automation, including lead management, opportunity management, forecasting, pipeline, account, and territory management.
Exposure to building AI/ML-driven product capabilities (e.g., predictive forecasting, conversational AI, workflow automation, or intelligent recommendations) is a strong plus.
Knowledge of adjacent domains such as CPQ, sales performance management (SPM), sales enablement, PRM, and the broader sales tech stack is a bonus.
Experience building products in a platform-led organization, balancing extensibility and usability.
Excellent prioritization skills with the ability to say no while driving clarity on why.
Proven ability to transform requirements into roadmaps, balancing strategy with execution.
Strong written/oral communication skills to translate technical and business concepts across audiences.
Curiosity about customer needs and a track record of building customer-centric solutions.
Experience with Agile/Scrum practices; certification not required.
Ability to think critically, thrive in ambiguity, and influence without authority.
Willingness to travel up to 20%.

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