Sr Technical Writer

You will be playing a key role as a Sr Technical Writer in developing product documentation and customer enablement content for the company. Your responsibilities will include creating, managing, and delivering high-quality internal and customer-facing documentation to support product adoption and go-to-market launches. Collaborating cross-functionally with various teams, such as product management, engineering, marketing, sales, and customer success, you will produce a variety of documents to enhance product adoption, reduce support requests, and ensure stakeholder alignment. Your key responsibilities will involve creating various types of content to support new and existing product features, tailoring content for different audiences, maintaining content updates, and working with different teams to gather information and validate documentation. Additionally, you will participate in product demos, release readiness, and go-to-market planning to ensure timely delivery of content, maintain consistency in voice and style across documentation, and develop standards and processes for junior team members. To qualify for this role, you should have at least 3 years of experience in technical writing for B2B SaaS or enterprise software, along with experience working with cross-functional teams. Proficiency in writing and content management tools, basic knowledge of APIs, SQL, version control systems, and software development workflows are required. Strong written communication skills, attention to detail, ability to distill complex concepts, and effective collaboration skills are essential. Exposure to Salesforce Platform, experience with REST APIs, and basic understanding of HTML/CSS are preferred. Momentive Software, the company you will be working for, serves purpose-driven organizations globally with cloud-based software solutions. The company values a purpose-driven culture, work-life balance, community involvement, and offers various benefits such as Paid Time Off, Company Paid Parental Leave, and Group Mediclaim Policy. If you are a passionate problem-solver who believes in using technology to make a difference, Momentive Software could be the place where your work matters and your ideas are valued.,