Sr. Systems Engineer

STL Digital is a global IT Services and Consulting company that enables enterprises to experience the future of digital transformation. We provide end to end services across product engineering, software, cloud, data and analytics, enterprise application services, and cyber-security.

Purpose - We Engineer Experiences that create value. We blend the agility of a startup with the stability of an established enterprise. We're passionate about innovation. Our culture is built on 4 core values:

1. Respect for Individuals: We value every team member's unique perspective and contributions.

2. Hunger to Learn: We encourage continuous growth and development.

3. Promises Delivered: We are committed to delivering on our commitments.

4. Keep it Simple: We strive for clarity and efficiency in everything we do.

We're looking for talented individuals to join us on this exciting journey, working with our 25+ Global Customers. Let's build the future of tech together.

Job Title : Digital Application Support Role

Work Location : Barmer, Rajasthan

Experience : 0-2 Yrs. (Fresher with Instrumenation Engineering)

Job Mode : Office

Responsibilities:

• Monitor and respond to the user queries and incident email, ticketing system, or support platform (Symphony)

• Perform initial triage, troubleshooting and resolution if common issues related to Digital Applications

• Accurately document issues, solutions and coordinate with the OEM's

• Escalate unresolved or critical issues to OEM's with complete and detailed logs.

• emonstrated ability to lead projects, mentor junior team members, and deliver successful SAP SD implementations Maintain SLA compliance for response and resolution times