Sr. Specialist

Role Overview: You will be a Sr. Specialist based in Bengaluru, responsible for overseeing specific strategic initiatives, managing project implementations, and ensuring high-quality deliverables. Your day-to-day tasks will include collaborating with cross-functional teams, driving program success, analyzing data for actionable insights, and effectively managing stakeholder communications. Additionally, you will support innovation and process improvements within the organization. Key Responsibilities: - Oversee specific strategic initiatives and manage project implementations - Collaborate with cross-functional teams to drive program success - Analyze data to derive actionable insights - Manage stakeholder communications effectively - Support innovation and process improvements within the organization Qualifications Required: - 2+ years of experience for Post Graduates or 4+ years of experience for undergraduates with a background in Product experience - Hands-on experience in Customer Experience or Customer Research - Proficiency in handling metrics like NPS or CSAT - Good at qualitative research from Market Research or Product Data - Familiarity with Data Analysis tools like Looker, Tableau, or strong Excel knowledge - Strong presentation and communication skills,