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Sr ServiceNow Developer (ITSM + CSM)

5 years

0 Lacs

Kolkata West Bengal India

Posted:3 days ago| Platform: Linkedin logo

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Skills Required

servicenow developer efficiency design configuration development management cad certifications certification javascript ui script css xml html rest agile itil communication presentation

Work Mode

On-site

Job Type

Full Time

Job Description

Sr ServiceNow Developer (ITSM + CSM)1
You will be responsible for designing, developing, and implementing solutions on the ServiceNow platform that improve business efficiency and user experience.Working with client stakeholders to document baseline, working with a team of both functional and technical consultants through requirements gathering and sprint design sessions for the ServiceNow applications. Developing detailed implementation plans for deploying the ITSM, CSM Pro Module Implementation including establishing key milestones, and finalizing budget/scope and high-level architecture.Supporting the iterative configuration of the ServiceNow application, engage stakeholders to conduct reviews through joint design sessionsAssisting with executing system validation, preparing the organization for the transition, and ensuring reading for deploying the Application build into production.Forging strong relationships with both the clients and project teams that will contribute to your growth and development

Basic Qualifications

  • 5+ years of experience in ServiceNow implementations and optimizations
  • 4+ years of experience in the delivery and implementation of ServiceNow ITSM core module
  • 3+ years of experience in ITSM and CSM Pro.
  • Experience in Now Assist and Virtual Agent configurations.
  • Experience developing implementation plans in ServiceNow
  • Knowledge of HR functions, processes, and best practices will be preferred

Preferred Qualifications

Experience in Project Management
Experience with a full ITSM, and CSM suite implementation

Job Requirements

  • Minimum 5+ years of ServiceNow development experience.
  • CSA/CAD certifications (Compulsory).
  • CIS-ITSM certification (Compulsory).
  • CIS-CSM certification (Compulsory).
  • Strong knowledge of JavaScript and Custom Applications.
  • Experience customizing ServiceNow using: Forms, UI Policies, Client Scripts, Workflows, UI Actions, Business Rules, Script Includes, Inbound Actions.
  • Extensive hands-on experience with web-based languages: JavaScript, CSS, Jelly, XML, HTML, and Glide.
  • Proficiency in integrating ServiceNow with third-party tools via SOAP/REST APIs.
  • Experience in agile development environments.
  • Strong understanding of ITIL practices and their application in ITSM and CSM solutions. Proven ability to deliver end-to-end solutions for ITSM and CSM requirements.
  • Excellent communication and presentation skills

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Jade Global
Jade Global

Information Technology and Services

San Diego

500+ Employees

411 Jobs

    Key People

  • Neeraj Kumar

    CEO

  • Ankur Choudhary

    CFO

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