Job
Description
As a member of the N. Harris Computer Corporation family, Altera delivers health IT solutions globally, including Sunrise, Paragon, Altera TouchWorks, Altera Opal, STAR, HealthQuest, and dbMotion solutions. Altera Digital Health is at the forefront of the intersection between technology and healthcare, fostering innovation to enhance care delivery worldwide. **Key Responsibilities:** - Analyze process and product performance data to identify trends and areas for improvement. - Monitor KPIs to evaluate process effectiveness. - Identify bottlenecks and inefficiencies, proposing and implementing optimizations. - Drive innovation, automation, and ongoing process enhancements. **Qualifications Required:** - Bachelor's degree in Computer Engineering, Operations Management, Information Systems, or related field. - 3-5 years of experience in process analysis, business process improvement, or continuous improvement roles. - Proven ability to map, document, and optimize complex cross-functional processes. - Strong experience with process tools such as Visio, Service Now, Ms-Office, Teams. - Hands-on experience in executing ITIL Process methodologies. - Strong analytical and problem-solving skills, with the ability to interpret data and recommend solutions. - Excellent communication skills to translate technical process details into clear insights for leaders and stakeholders. - Advanced skills in Excel, data analysis, and familiarity with Power BI/Co-Pilot or similar tools. - Willingness to work in rotational shifts and weekend shifts as necessary. If you are looking to be part of a team that values stakeholder management, data synthesis, and continuous improvement, Altera offers an opportunity to contribute to the evolving landscape of healthcare technology. As a member of the N. Harris Computer Corporation family, Altera delivers health IT solutions globally, including Sunrise, Paragon, Altera TouchWorks, Altera Opal, STAR, HealthQuest, and dbMotion solutions. Altera Digital Health is at the forefront of the intersection between technology and healthcare, fostering innovation to enhance care delivery worldwide. **Key Responsibilities:** - Analyze process and product performance data to identify trends and areas for improvement. - Monitor KPIs to evaluate process effectiveness. - Identify bottlenecks and inefficiencies, proposing and implementing optimizations. - Drive innovation, automation, and ongoing process enhancements. **Qualifications Required:** - Bachelor's degree in Computer Engineering, Operations Management, Information Systems, or related field. - 3-5 years of experience in process analysis, business process improvement, or continuous improvement roles. - Proven ability to map, document, and optimize complex cross-functional processes. - Strong experience with process tools such as Visio, Service Now, Ms-Office, Teams. - Hands-on experience in executing ITIL Process methodologies. - Strong analytical and problem-solving skills, with the ability to interpret data and recommend solutions. - Excellent communication skills to translate technical process details into clear insights for leaders and stakeholders. - Advanced skills in Excel, data analysis, and familiarity with Power BI/Co-Pilot or similar tools. - Willingness to work in rotational shifts and weekend shifts as necessary. If you are looking to be part of a team that values stakeholder management, data synthesis, and continuous improvement, Altera offers an opportunity to contribute to the evolving landscape of healthcare technology.
