Sr. Operations Manager

8 - 10 years

4 - 5 Lacs

Posted:1 day ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities

  • Oversee and manage daily service and operational activities
  • Ensure process efficiency and adherence to company policies
  • Handle customer complaints, issues, and service escalations professionally
  • Lead, guide, and motivate teams to maintain service quality
  • Coordinate with internal departments for smooth operational flow
  • Monitor performance and implement process improvements
  • Ensure compliance with service standards and operational guidelines

Requirements & Qualifications

  • 8–10 years of experience in operations or service management
  • Strong team handling and people management skills
  • Excellent communication and customer-handling abilities
  • Strong problem-solving and decision-making skills
  • Ability to manage operations in a structured and fast-paced environment

Send your resume to: hr@dubherichus.com

Job Type: Full-time

Pay: ₹38,000.00 - ₹45,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

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