Sr. Operations Assistant

Job Description

Pearce is seeking a Sr. Operations Assistant with a commitment to excellence, strong desire to succeed and learn new skills utilizing established procedures, with the highest regard for health, safety, and environmental compliance. As an Operations Assistant, you will oversee and provide back-end support for a team of technician resources in the field. Successful Operations Assistant must be a great communicator and able to understand and explain the impact and consequences of many rapidly changing project timelines. They must be able to multi-task and work quickly and collaboratively to address needs as they arise. They manage a multitude of personalities and job scopes across multiple states and clients. Confidence, enthusiasm, and decisiveness among a team atmosphere are key traits. This role reports to the Wind Resource Manager. Core Responsibilities: Analyze and Evaluate problems and issues with projects and help determine viable solutions to overcome Assist with scheduling upcoming projects and evaluating the need for additional staff Direct project correspondence by preparing and reviewing customer changes, requirements, and necessary paperwork for each project needed in Insite. Ensure data integrity for Work orders in Insite is being maintained/ updated as needed for the scheduler tool Maintain communication with Master Scheduler, Service managers and Project Manager to identify and define project requirements, scope, and objective changes as needed Generated timely reports for Project Managers with key field inputs for review prior to the schedule run deadline. Respond in a timely and professional manner Manage and coach employees on specific scheduling tool requirements to ensure effective and efficient scheduling. Core Experience: Minimum 2 years of experience. Strong organizational and time management skills: can manage multiple priorities in a busy environment. Excellent oral and written communication skills. Works collaboratively across teams Strategic thinker recognizes impacts of a decision on many projects. Microsoft Office proficiency Ability to be flexible and meet the changing needs of a dynamic growing company. Creative problem solver Excellent attention to detail and organizational skills Able to prioritize in complex, fast-paced environment. Ability to work independently. At PEARCE, we are an equal opportunity employer dedicated to cultivating an inclusive environment that empowers employees to excel and make a meaningful impact, providing a dynamic space for field technicians, service specialists, and corporate professionals to flourish and propel their careers forward within our nationwide presence and expansive service offerings.