Sr. Manager-Learning & Development

Senior Manager Learning & Development

Location

Summary Shape the Future of Learning & Development

Senior Service Delivery Manager – Learning & Development (L&D)

Your Future Employer

Join a fast-paced, innovation-driven organization with a strong focus on talent development. As part of the Learning & Development team, you will play a key role in transforming how the organization upskills and empowers its people. We are committed to creating an inclusive, engaging, and forward-thinking work environment.

Responsibilities

• Lead the creation and execution of the organization-wide L&D strategy.
  
• Conduct Training Needs Analysis (TNA) to identify development priorities at both individual and institutional levels.
  
• Design and implement a holistic L&D plan using a mix of in-house training, eLearning, external programs, mentoring, and more.
  
• Drive program delivery with a focus on execution excellence and continuous improvement.
  
• Anchor the New Hire Orientation process to ensure smooth onboarding and cultural integration.
  
• Monitor learning effectiveness and generate key insights through MIS and feedback mechanisms.
  
• Manage the L&D budget, training calendar, vendor relationships, and related systems and processes.
  
• Stay current with L&D trends and apply innovative techniques to drive learning outcomes.
  

Requirements

• Experience

  : 12–17 years in Learning & Development, with demonstrated success in designing and executing learning strategies.
  

• Domain

  : Prior experience in the Insurance or Finance sector is a plus.
  

• Skills

  :
  
• Strong expertise in instructional design, training delivery, and learning evaluation.
  
• Excellent interpersonal and communication skills.
  
• Proven ability to influence stakeholders across all levels.
  
• Familiarity with authoring tools, Learning Management Systems (LMS), and eLearning platforms.
  

• Education

  : Master’s degree in Organizational Design, Psychology, Business Administration (MBA - HR), or equivalent.
  

• Certifications

  : Any relevant L&D certifications will be an added advantage.
  

What’s in it for You?

• Opportunity to influence L&D strategy for a large, multi-functional workforce.
  
• Work in a hybrid model offering flexibility and autonomy.
  
• Collaborate with forward-thinking leaders in an inclusive environment.
  
• Competitive compensation aligned with industry standards.
  

Reach Us

If you feel this opportunity aligns with your career aspirations, please feel free to connect with us by sharing your updated profile at:

stuti.bhandari@crescendogroup.in

Disclaimer

Crescendo Global specializes in Senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging and memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Note

We receive a high volume of applications daily. If you do not hear from us within one week, please consider that your profile has not been shortlisted. Your patience and understanding are greatly appreciated.