Sr. Manager Information Systems

Role Overview: Join Amgen's mission to serve patients living with serious illnesses by becoming a Senior Manager Information Systems (Salesforce Health Cloud) at Amgen. As a key member of the team, you will play a vital role in leading and mentoring in a technology-driven environment, particularly focusing on the Salesforce.com product lineup. Your innovative mindset and strong leadership skills will contribute to the research, manufacture, and delivery of innovative medicines to improve the lives of patients. Key Responsibilities: - Collaborate with business collaborators to translate business requirements into technical requirements for development teams related to Patient Access and Reimbursement (PAR) operations - Define and communicate product feature vision, ensuring alignment with business objectives across multiple solution collaborator groups - Design, implement, and manage features in collaboration with cross-domain and multi-functional teams - Create a strategic roadmap for PAR applications to meet business process requirements - Oversee the software development lifecycle using Scaled Agile Framework (SAFe) and ensure delivery matches commitments - Develop talent, motivate the team, champion diversity, and act as a servant leader - Utilize AI/ML and cloud technologies to address PAR needs and shape the vision for the PAR software ecosystem - Collaborate with geographically dispersed teams, ensuring ongoing alignment with strategy, compliance, and regulatory requirements Qualifications Required: - Masters degree with 8 to 10 years of experience in Business, Engineering, IT, or related field OR Bachelors degree with 10 to 14 years of experience OR Diploma with 14 to 18 years of experience - Experience in implementation and management of integrated Salesforce.com platforms through the SDLC - Proficiency in business requirement gathering and converting requirements into technical solutions - Familiarity with security requirements and data methodologies - Strong collaboration, communication, and interpersonal skills - Preferred qualifications include hands-on experience with Health Cloud and Lifesciences Cloud, knowledge of integrations and tools like Mulesoft, and experience with Scaled Agile Framework (SAFe) - Professional certifications in Salesforce.com Administrator, Scaled Agile Framework (SAFe) for Teams, and Salesforce.com Service Cloud Consultant are preferred Additional Company Details (if applicable): Amgen is dedicated to fostering an inclusive environment of diverse, ethical, committed, and highly accomplished individuals who respect each other and live by the Amgen values. The organization is committed to advancing science to serve patients and offers competitive benefits and comprehensive Total Rewards Plans aligned with local industry standards.,