Sr. Manager - Global Sourcing Solutions

Responsibilities- 85% time:

• Capability Leadership & Service Delivery

• Lead day-to-day operations of the Sourcing COE comprising internal teams and external partners, ensuring SLA/KPI targets are consistently met across sourcing services.
• Overlooking the Indirect buying team of Buyers and Senior Buyers across categories such as Capex, MRO, D&T and Corporate services by coaching and mentoring the GIC Indirect buying manager.
• Oversee and optimize collaboration with Market Intelligence 3^rd party company to deliver market intelligence solutions that inform category strategies, risk assessments, and sourcing decisions.
• Manage the partnership with

  3rdparty service providers

  across Sourcing COE's

  to drive performance, compliance, and value realization in tail spend management, ensuring integration with overall procurement strategy.
• Develop and execute a supplier management framework in coordination with global category managers to support supplier evaluation, performance tracking, and development.
• Champion the use of Coupa Sourcing Optimizer for complex sourcing events, leveraging scenario planning and total cost evaluation to enable strategic sourcing decisions.
• Drive should-cost modelling practices across categories to support data-driven negotiations and value engineering efforts.
• Align sourcing operations with the global sourcing vision by standardizing processes, governance, and system usage across all markets and regions.
• Ensure appropriate staffing, recruitment, and upskilling of sourcing consultants within the COE, fostering a culture of continuous learning and performance.
• Oversee system governance, including user access, testing for upgrades, and system enhancements across sourcing platforms.
• Ensure audit readiness by maintaining up-to-date process documentation and providing support for internal and external audits.
• Lead change management for sourcing processes, systems, and market expansions-ensuring minimal disruption and successful transitions.
• Handle escalations and provide leadership in issue resolution and decision-making across sourcing activities.
• Facilitate monthly and quarterly business reviews with data-driven insights and improvement plans for sourcing leadership.
• Collaborate with third-party delivery partners to achieve productivity and quality targets, ensuring seamless execution of sourcing operations.

Strategic Enablement & Process Improvement (15%)

• Identify and lead sourcing process improvements through stakeholder feedback, performance metrics, and continuous improvement initiatives.
• Build and manage market intelligence frameworks in partnership with Beroe to deliver timely insights on supplier risk, industry trends, and cost structures.
• Work closely with Tail spend management 3^rd party company and internal stakeholders to improve tail spend strategy, identifying opportunities for consolidation, automation, and value generation.
• Collaborate with global sourcing process owners and technology teams to shape the future Source-to-Pay (S2P) operating model.
• Act as the subject matter expert on sourcing tools, digital innovations, and best practices-guiding capability maturity across the organization.

• Meet SLA's & KPI's for the COE processes with 3rdparty partner as well as internal COE teams.

• Ensure service levels are met per agreement.
• Develop advanced reporting and analytics to provide proactive insights to business
• Handle escalations received from internal and/or external business partners.

Identify opportunities for process optimization,automation & standardization to enhance efficiency , improve accuracy & reduce costs

• Prepare content for and facilitate monthly and quarterly business reviews.
• Assist in development of and lead implementation process design
• Ensure standard design across locations by influencing countries and resolving issues.
• Provide solutions to countries for any process deviations.
• Review Exceptions in the process and provide solutions
• Ensure appropria te 3rd party

  & internal team

  staffing and recruitment
• Partner with 3^rd party to achieve productivity targets
• Support project/transition of new markets,

  regions & capabilities

  by developing process design and implementing the process
• Extend support in defining policy and implementation.

• Oversee support & /or implementation of new functionalities, systems or process changes thus ensuring smooth transition with minimal disruption

• Lead a team of S2P consultants across COE's fostering a culture of high performance and continuous improvement

15 % of the time :

Process Improvement

• Identify opportunities for process improvement thru stakeholder feedback, surveys and continuous improvement activities
• Partner with Global Sourcing Process Owners , team members and 3^rd party partners in process improvement activities and in maintaining alignment with the broader Source to Pay process vision.

Skills and Experience Required:

This role demands a highly experienced professional with a strong background in procurement, supply chain management, and strategic sourcing. Specific skills include:

• 10-15 years of experience in sourcing, procurement, or supply chain, with at least 3 years in a leadership role managing global teams or shared services.
• Has End-to-end Source To Pay knowledge
• Has team management experience
• Should have experience in project management
• Can proactively identify risks and establish mitigation plans
• Has worked globally with team members in the US, Asia, Latin America , Europe

  & Australia

• Has proven analytical thinking and problem-solving skills
• Has multitasking skills and can prioritize and complete multiple tasks
• Should have strong knowledge of system logics
• Ability to question, recommend, influence and lead process changes to enhance efficiency and effectiveness for the team and stakeholders through the team
• Advanced MS Office skills preferred (i.e. Word, Excel, PowerPoint)
• Strong interpersonal and communication skills
• Commitment to superior customer service