Job
Description
The Operations Academy Team operates within the Operations Performance Enablement Group. Our mission is to support LSEG Operations employees through their Career lifecycle, onboarding new employees, build technical skills, embedding ways of working, and developing operations leaders. Through targeted, relevant, impactful, and timely learning solutions, we foster growth and excellence in Operations. As a Sr. Learning Consultant reporting to the Learning Manager of the Technical Skills Development Team in Operations Academy, you will be responsible for conducting learning needs analysis and developing, delivering, and measuring the effectiveness of learning programs, in partnership with the Program Managers. Candidates with technical knowledge and skills in data fluency, cloud computing, networking, operating systems, programming, and automation are encouraged to apply. In this role, you will be responsible for the following key responsibilities: - Training Facilitation: Deliver training sessions, both in-person and virtually, to diverse groups of employees. - Learning Needs Analysis (LNA): Conduct training needs assessments to identify targeted learning requirements and measure success aligned with business goals. - Training Program Development: Design, develop, implement, and evaluate global learning programs that align with business goals and employee needs using various methodologies and tools. - Program/Project Management: Lead global multi-functional projects of varying scopes and complexity. - Learning Evaluation: Assess learning efficacy through feedback, surveys, knowledge checks, and key performance metrics. - Business Partnering & Consulting: Engage with customers of various seniority levels to efficiently support and deliver learning requirements. - Governance: Follow standards and lead colleagues in aligning with learning success measures and internal processes. - Problem-Solving/Innovation: Keep updated with industry trends and provide recommendations for process improvements. - Mentoring/Coaching: Support and steer the team in various projects and assignments. - Learning Administration: Own and lead all administrative duties relevant to training sessions and maintenance of learning pathways. - Professional Development: Continuously develop knowledge, skills, and capabilities to meet business demand. To qualify for this role, you should bring: - Subject matter expertise in LSEG Desktop, Enterprise Tech workflows, Product support, and Processes and Tools within Operations. - Skills in Training Delivery, Instructional design, and Project management. - Up-to-date understanding of industry trends in Learning & Development. - Excellent communication, customer management, self-leadership, and problem-solving skills. - Dedication to continuous learning and self-development. Preferred knowledge and skills include technical certifications (e.g., RHCSA, AWS Cloud Practitioner), proficiency in Cloud Technology, Programming, and AI. Join us at LSEG, where you will be part of a dynamic organization focused on driving financial stability, empowering economies, and enabling sustainable growth, all while promoting a diverse and collaborative culture.,
