Sr Inbound Product Manager - Workplace BU

Team:

The team behind ServiceNow Workplace Delivery is a dynamic group of innovators, problem-solvers, and collaborators dedicated to revolutionizing the workplace experience. Comprising passionate developers, designers, product managers, and strategists, this team thrives on pushing the boundaries of technology to deliver intuitive, cutting-edge solutions that redefine how organizations manage their workspaces. With a shared vision of empowering businesses leveraging AI to optimize efficiency and enhance employee satisfaction, the team fosters a culture of creativity, and continuous learning. Joining this team means being at the forefront of workplace transformation, working alongside talented individuals who are as excited about shaping the future as you are. If youre eager to make an impact, this is the place to turn your ideas into reality.

What you get to do in this role:

• Lead product strategy that sets us up for success as we look to grow to $10B+ in revenue
• Product & Release Planning
• Communicate product priorities and build consensus
• Assume leadership responsibilities as an accountable owner who is committed to the outcome regardless of the role or organizational boundaries
• Work with multiple teams to guide projects through development and bring high-quality products to life
• Integrate usability studies, research and market analysis into product requirements to enhance user satisfaction
• Communicate complex problems into easily understood requirements and provide solutions
• Develop and deliver multi-mode communications that convey a clear understanding of the needs of different audiences
• Customer & Industry Engagement

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automat