Sr. GSA

We are seeking an experienced and guest-oriented Senior GSA – F&B to deliver outstanding dining experiences at our hotel. The ideal candidate will play a key role in providing efficient and personalized service in the restaurant, banquets, or in-room dining operations, while mentoring junior GSAs and supporting supervisors in daily operations.

Key Responsibilities:

• Welcome and seat guests courteously and professionally.
• Take food and beverage orders accurately and serve guests promptly.
• Ensure cleanliness and proper setup of the restaurant and service areas.
• Maintain in-depth knowledge of the menu, ingredients, and service procedures.
• Coordinate with kitchen and bar staff to ensure timely order delivery.
• Handle minor guest complaints and escalate issues to supervisors as needed.
• Train and support new or junior team members on service standards.
• Assist with billing, table settings, and post-service cleanup.
• Follow hotel SOPs for hygiene, grooming, and guest engagement.

Requirements:

• Diploma or certificate in Hotel Management or F&B Service.
• 1–3 years of experience in a similar F&B service role.
• Strong communication and interpersonal skills.
• Polite, presentable, and guest-focused attitude.
• Willingness to work in shifts, weekends, and holidays.
• Knowledge of POS and billing systems is an advantage

Job Type: Full-time

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:

• Food provided

Work Location: In person