Company Description Jardin Hotels is changing the way travelers experience, stay, and dine in India through a unique hospitality business model. We deliver superior guest services and customer satisfaction while driving and sustaining strategic growth. Our focus on high performance through vigilant operational excellence and the empowerment of employees contributes significantly to organizational success. Jardin Hotels brings economy to luxury through innovative processes, reliable infrastructure, and collaborative solutions. Role Description This is a full-time on-site role for a Sr. GSA (Guest Service Associate) located in Indore. The Sr. GSA will be responsible for delivering exceptional guest services, managing guest queries and concerns, coordinating with other departments to ensure a smooth operation, and contributing to an enhanced guest experience. Daily tasks will include welcoming guests, assisting with check-in and check-out processes, handling reservations, and providing information about hotel amenities and local attractions. Qualifications Experience in guest services, hospitality management, or customer service Excellent communication and interpersonal skills Strong organizational and multitasking abilities Proficiency with hotel management software and other relevant technologies Problem-solving skills and ability to handle guest concerns efficiently Ability to work flexible hours, including weekends and holidays Bachelor’s degree in Hospitality Management or related field is preferred Previous experience in a similar role is an advantage
As a Housekeeping Executive at Jardin Hotels, located in Indore, you will play a crucial role in managing laundry operations and maintaining high standards of cleanliness. Your responsibilities will include effective communication with both staff and guests, delivering exceptional customer service, utilizing your strong organizational skills, and conducting training sessions for the housekeeping team. To excel in this role, you should possess excellent laundry and organization skills, along with the ability to communicate effectively and provide top-notch customer service. Experience in conducting training sessions, attention to detail, and strong time management skills are essential for success in this position. You must be able to thrive in a fast-paced environment and having prior experience in the hospitality industry would be advantageous. If you are a high school graduate or hold an equivalent qualification and are looking to contribute to the success of a dynamic hospitality organization that values employee empowerment and sustainable growth, then this full-time on-site position at Jardin Hotels is the perfect opportunity for you.,