Sr. Front Office Executive

• Must have 5-6 years of Experience in Star Category Hotel
• Guest Relations and Check-in/Check-out
• Welcome guests warmly, manage efficient check-in/check-out processes, and ensure a smooth and pleasant experience throughout their stay.
• Reservation Management

Handle room bookings via phone, email, and online platforms, ensuring accuracy in reservations, availability, and guest preferences.Maintain the front desk area, manage room keys, update guest records, and coordinate with housekeeping and other departments for seamless service.Respond promptly and professionally to guest inquiries, special requests, or complaints, resolving issues to ensure guest satisfaction.Prepare guest bills, process payments, and maintain accurate financial records using the hotel’s property management system.Act as a communication link between departments, maintain shift handover reports, and assist in daily administrative tasks to support hotel operations.

• Front Desk Operations
• Handling Guest Complaints and Requests
• Billing and Payments
• Communication and Coordination

Job Type: Full-time

Pay: ₹20,000.00 - ₹22,000.00 per month

Benefits:

• Food provided
• Paid time off

Schedule:

• Rotational shift

Work Location: In person