Sr. Executive

Job Summary:

We are seeking a detail-oriented and experienced Housekeeping Manager to oversee and manage the housekeeping operations within our real estate properties. The ideal candidate will be responsible for ensuring a high standard of cleanliness and hygiene is maintained in all residential and common areas, contributing to an exceptional living experience for our tenants and visitors.

Responsibilities:

1. Supervision and Leadership:

   • Lead and manage a team of housekeeping staff, including hiring, training, and scheduling.
   • Provide clear direction and expectations to housekeeping staff to ensure consistent service quality.

2. Quality Assurance:

   • Develop and implement housekeeping standards and procedures to maintain a clean and organized environment.
   • Conduct regular inspections to ensure adherence to cleanliness standards and address any deficiencies promptly.

3. Inventory Management:

   • Monitor and manage housekeeping supplies and equipment, ensuring adequate stock levels.
   • Collaborate with vendors to source quality cleaning supplies within budget constraints.

4. Budget Oversight:

   • Assist in the development of the housekeeping budget and manage expenses to meet financial objectives.
   • Identify cost-saving opportunities without compromising service quality.

5. Communication:

   • Communicate effectively with property management and other relevant stakeholders to address housekeeping-related issues and concerns.
   • Maintain open lines of communication with tenants to address specific cleaning requests or concerns.

6. Training and Development:

   • Provide ongoing training to housekeeping staff on best practices, safety protocols, and customer service.
   • Foster a culture of continuous improvement and professional development within the housekeeping team.

7. Health and Safety Compliance:

   • Ensure compliance with health and safety regulations, including the proper handling and disposal of cleaning chemicals.
   • Implement and enforce safety protocols to minimize the risk of accidents and injuries.

8. Guest Services:

   • Coordinate housekeeping services for special events or guest accommodations.
   • Handle guest feedback and implement improvements to enhance overall satisfaction.

9. Recordkeeping:

   • Maintain accurate records of cleaning schedules, inspections, and inventory levels.
   • Generate regular reports on housekeeping performance and present findings to management.