Sr. Engineering Manager, Enterprise Automation

Sr. Engineering Manager, Enterprise Automation

As a Senior Engineering Manager in the Revenue Platform Automation division, youll lead

the engineering efforts driving our Sales, Customer Success (CS), and Finance technology

stack. Youll ensure seamless integration and optimal performance across these platforms,

with a strong focus on backend and data-driven solutions. Collaborating closely with cross-

functional teams, you’ll play a critical role in ensuring our systems are robust, integrated,

and aligned with the company's strategic objectives. This role offers a unique opportunity

to blend technical expertise with leadership skills, driving impactful change in a fast-paced

and dynamic environment.

You will build and lead a team of talented engineers responsible for developing and

maintaining automation solutions for our Sales, Customer Success, and Finance

technologies. You’ll train and mentor team members, identify and resolve impediments,

oversee the integrity of software estimations, and ensure that code and tests meet high

standards while keeping scalability, reliability, and maintainability in mind.

This is a backend-focused role, leveraging your strong background in Java, Python,

workflow automation solutions (Workato), web services (REST/OpenAPI), messaging

frameworks (Kafka), data platforms (Snowflake), cloud technologies (AWS/GCP), and

containerization (Kubernetes/Docker) to build innovative solutions. You’ll use your strong

knowledge of Sales, Customer Success, and Finance business domains and tools to build

complete solutions in sales automation (Salesforce, Service Cloud), finance automation

(ERP/billing/CPQ/payment), and customer insights (Catalyst/Gainsight). You’ll ensure your

team masters their discrete business domains, maintaining ownership, and accountability

for their deliverables. You will oversee the development of strong test automation suites,

aligning with automated build & CI/CD pipelines and cloud-native delivery.

Your ability to collaborate with product management, provide leadership across multiple

locations, set high standards for the team, and hire, train, and retain exceptional talent is

foundational to your success. You’ll solicit feedback, engage others with empathy, inspire

creative thinking, and help foster a culture of belonging, teamwork, and purpose.

Your responsibilities span across the Sales & Customer Success Platform and Finance

Platform teams, each of which are cross-functional teams consisting of product

management, product ownership, and engineers who are responsible for our core Revenue

Technology stack. The Senior Engineering Manager oversees the engineers/testers on the

teams, identifying and overseeing the solutions that meet internal customers’ needs.

Primary Job Responsibilities

• Lead and inspire a team of skilled engineers, fostering a culture of collaboration,

continuous learning, and accountability. Provide guidance and support to ensure

team growth and success, empowering them with autonomy and ownership

• Oversee the design, development, and maintenance of automation solutions for our

revenue platforms. Ensure the highest quality code with a focus on scalability,

reliability, and maintainability. Your back-end expertise allows you to dive into the

codebase when needed, ensuring alignment with best practices

• Ensure that our Sales, Customer Success, and Finance systems, particularly those

centered around Salesforce and its ecosystem, are robust, optimized, and

seamlessly integrated

• Lead efforts to enhance system performance, drive innovation, and implement

scalable solutions that align with the company’s strategic objectives

• Leverage your strong background in Java, Python, data platforms, workflow

automation, software architecture, messaging frameworks, and cloud technologies

to drive the technical direction of our revenue platforms. Ensure the adoption of

best practices in automation, web services, test automation, and cloud-native

delivery

• Work closely with Product Management, Sales, Customer Success, and Finance

teams to align engineering efforts with business goals. Translate complex technical

concepts into actionable business strategies to drive impactful change

• Oversee the integrity of software estimations and ensure high standards of

performance, reliability, and security in the systems developed by your team.

Vigilantly identify and resolve impediments, ensuring projects are delivered on time

and within scope

• Drive innovation within the revenue technology stack. Continuously seek

opportunities to improve processes, tools, and systems, ensuring our technology

remains at the cutting edge

• Play a key role in hiring, training, and retaining top engineering talent. Set a high bar

for performance, create opportunities for professional growth, and cultivate an

environment where team members feel valued and motivated

• Establish and drive a culture rooted in belonging, psychological safety, candor,

connection, cooperation, and fun. Solicit feedback, engage with empathy, and build

strong relationships across the organization to foster an environment where

innovative ideas can thrive

• Apply Agile, Lean, and principles of fast flow to enhance team efficiency and

productivity

• Model and encourage desired behaviors to support the company’s vision and

values. Participate in various company initiatives and projects as requested

Skills and Qualifications

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field

• 10+ years of experience in Software Engineering with deep experience in software

integration and workflow automation, particularly in Sales, Customer Success, and

Finance technology stacks

• 7+ years in an Engineering leadership role with direct management responsibilities

of at least 3 people

• 7+ years of experience in hands-on coding and delivering services that are provided

“as a service” to other teams as part of a large-scale distributed microservices

architecture

• Strong leadership skills with experience managing and mentoring engineering teams

• Expert-level skills in Java, Python, and SQL

• Deep understanding of sales automation platforms (e.g., Salesforce) and related

technologies, including ERP tools, payment automation, billing automation, and

CPQ

• Experience with containerization technologies, including Kubernetes and Docker,

and an understanding of how to build cloud-scale delivery, including scalability,

resiliency, and recoverability

• Solid understanding of software development methodologies, Agile practices, and

DevOps principles

• Excellent problem-solving skills with a focus on innovation, efficiency, and

scalability

• Strong communication and collaboration skills, with the ability to effectively engage

with stakeholders at all levels of the organization

• Experience in the financial industry or B2B platforms is a plus