Senior Manager, Engineering Systems

Nextiva

7 - 12 years

15 - 20 Lacs

bengaluru

Posted:Just now| Platform:

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Skills Required

computer science automation orchestration healthcare incident management instrumentation middleware distribution system operations monitoring

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities

Begin as a hands-on technical leader, with team leadership responsibilities scaling over time
Drive reliability, performance, and stability efforts across the engineering organization
Collaborate with developers to promote shift-left reliability practices and improve service health
Partner with Cloud Engineering, SRE, Observability, and Database/Middleware teams on cross-functional initiatives
Lead the evolution and maturation of observability, monitoring, alerting, logging, tracing, and incident management
Act as a technical partner to engineering teams, improving scalability and performance through design reviews, architecture discussions, and direct engagement
Participate in the production on-call rotation for critical services
Mentor and support the growth of engineers, fostering strong technical development and autonomy
Champion automation-first approaches across systems, processes, and tooling
Introduce and operationalize AI-driven improvements across reliability, performance, and developer workflows

Qualifications

Bachelor s degree in Computer Science or related field, or equivalent experience
7+ years of experience in software engineering roles supporting production systems
3+ years of experience managing or leading teams responsible for production engineering or reliability
Hands-on expertise in SRE/DevOps tooling, practices, and incident management
Deep experience with at least
two
major cloud providers (AWS, GCP, Azure)
Strong experience with Kubernetes and modern container orchestration
Proven success building or maturing reliability, performance engineering, or cloud infrastructure programs
Direct experience with observability platforms (metrics, logs, traces) and service health instrumentation
Demonstrated ability to work closely with developers and influence design, architecture, and operational practices
Required experience using modern AI tools and techniques to enhance engineering workflows and operational efficiency
Excellent communication skills and demonstrated success leading multi-team initiatives

Qualifications

Experience with build and release pipelines and engineering productivity tooling
Experience with cloud cost optimization or performance engineering initiatives
Familiarity with service mesh technologies and distributed systems patterns
Experience improving developer experience and internal platform capabilities

Nextiva DNA

(Core Competencies)

Nextiva s most successful team members share common traits and behaviors:

Drives Results:
Action-oriented with a passion for solving problems. They bring clarity and
simplicity
to ambiguous situations, challenge the status quo, and ask what can be done differently. They lead and drive change, celebrating success to build more success.
Critical Thinker:
Understands the "why" and identifies key drivers, learning from the past. They are fact-based and data-driven,
forward-thinking
, and see problems a few steps ahead. They provide options, recommendations, and actions, understanding risks and dependencies.
Right Attitude
: They are team-oriented, collaborative, competitive, and hate losing. They are resilient, able to bounce back from setbacks, zoom in and out, and get in the trenches to help solve important problems. They cultivate a culture of service, learning, support, and respect,
caring
for customers and teams.

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