Posted:1 week ago|
Platform:
On-site
Full Time
Job Title: Customer Service / Sales Executive – Tech CS Process
Employment Type: Full-Time
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Key Responsibilities
Handle inbound and outbound customer interactions via calls/chat/email.
Understand customer needs and provide accurate solutions.
Drive sales through consultative conversations and upselling/cross-selling where applicable.
Meet performance targets (CSAT, Sales, Productivity, Quality, etc.).
Maintain a high level of professionalism and empathy during all customer interactions.
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Eligibility Criteria
Minimum 1 year of Customer Service or Sales experience (International BPO preferred).
Excellent communication skills in English (verbal & written).
Ability to work in rotational shifts and rotational offs.
Graduation is mandatory.
Immediate joiners preferred.
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Compensation
1 year Customer Service Exp.: ₹33,500 CTC + ₹1,500 PLI
1 year Customer Service/ Sales Exp.: ₹39,500 CTC + ₹1,500 PLI
Job Types: Full-time, Permanent, Fresher
Pay: ₹26,000.00 - ₹38,000.00 per month
Benefits:
Work Location: In person
Hiringepics Training & Placement
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