Sr. Business Quality Specialist - DC

Principal Global Services

1 - 6 years

7 - 11 Lacs

hyderabad

Posted:2 days ago| Platform:

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Skills Required

analytical skills interpersonal skills quality standards compliance continuous improvement business continuity stakeholder management quality review operations quality documentation

Work Mode

Work from Office

Job Type

Full Time

Job Description

Responsibilities We are seeking a detail-oriented and quality-driven professional to join our Centralized Quality Team as a Sr
Business Quality Specialist
This role involves managing critical quality review for IBPM processes, coordinating specialty queues, and ensuring compliance with operational standards
The ideal candidate will possess strong analytical skills, a quality mindset, and the ability to work extended core shifts to support business continuity
Key Responsibilities Perform IBPM Quality Reviews and ensure adherence to quality standards
Manage and coordinate the following specialty queues in distribution process: ER Securities Quality Review Roth in Loan Distributions Secured Contracts Complex ER Security Clients Complex Stock Clients Focused Processing (Queue Coordination) Implementation Queue Institutional Queue KSOP / ESOP Review and validate Express and IBPM Financials (Distributions and Withdrawals)
Provide timely feedback and maintain quality documentation
Collaborate with stakeholders and support cross-functional training initiatives
Qualifications Eligibility Criteria Minimum 1 year of experience as a checker in IBPM processes will be preferred
Strong understanding of checking standards and quality mindset
Proven ability to handle multiple specialty queues and adapt to complex processes in IBPM distribution area
Demonstrated readiness for expanded responsibilities and willingness to work extended core shifts
Ability to train others across multiple queues for knowledge transfer
Additional Information Preferred Skills Excellent communication skills
Strong stakeholder management and interpersonal skills
Ability to manage feedback effectively
Team player with a proactive approach
Ready to take on challenges and deliver under pressure
Behavioral Competencies Quality-focused mindset
Continuous improvement mindset
Strong problem-solving and analytical skills
Ability to work independently and collaboratively

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