Sr. Business Process Optimization Manager

As a Senior Manager- Business Process Optimization (BPO) at the University of the People, you will be responsible for leading and managing the optimization of business processes across the organization. You will play a critical role in identifying inefficiencies, implementing process improvements, and ensuring the successful delivery of optimized workflows. Your role will require strong leadership, analytical abilities, and a deep understanding of process improvement methodologies. **Key Responsibilities:** - Lead the development and implementation of business process optimization strategies to enhance efficiency, reduce costs, and improve overall performance. - Collaborate with senior management to align process improvement initiatives with the organization's strategic goals. - Oversee the analysis of current business processes to identify inefficiencies, bottlenecks, and improvement opportunities. - Implement process mapping, data analysis, and workflow automation to optimize operations and enhance productivity. - Manage multiple process optimization projects from inception to completion, ensuring timelines, budgets, and goals are met. - Establish metrics and key performance indicators (KPIs) to measure the success of process optimization efforts. - Lead continuous improvement initiatives using methodologies such as Lean, Six Sigma, or BPM (Business Process Management). - Identify and recommend technological solutions to automate and streamline business processes. - Monitor the effectiveness of implemented changes and make data-driven adjustments as needed. - Prepare and present detailed reports and recommendations to senior management. - Lead, mentor, and develop business process optimization specialists, fostering a culture of continuous improvement. - Ensure all process improvements comply with relevant regulations, policies, and industry standards. **Qualifications Required:** - 8+ years of experience in process optimization, business analysis, or a related role, with at least 2 years in a managerial position. - Bachelor's degree in business administration, Operations Management, Industrial Engineering, or a related field. - Strong knowledge of process improvement methodologies such as Lean, Six Sigma, or BPM. - Certification in Lean Six Sigma (Green Belt, Black Belt) or similar process improvement methodologies is a must. - Exceptional communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels. - Excellent analytical and problem-solving skills, with a focus on data-driven decision-making. - Proficiency in process mapping, data analysis, and project management software. - Ability to work in a fast-paced environment and manage multiple processes simultaneously. - High level of responsibility, organizational skills, and the ability to think strategically. This job was posted by Komala S from University of the People.,