SR BRANCH CUSTOMER EXPERIENCE EXECUTIVE

1 - 5 years

1 - 5 Lacs

Haveri

Posted:1 week ago| Platform: Naukri logo

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Skills Required

project management operations management team management customer service business analysis business development customer support operations people management skills product management troubleshooting customer experience crm communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

LTFinance is looking for SR BRANCH CUSTOMER EXPERIENCE EXECUTIVE to join our dynamic team and embark on a rewarding career journey Responding to customer inquiries via phone, email, or live chat Troubleshooting technical problems and providing solutions Recording and updating customer information in databases Escalating complex issues to higher levels of support Maintaining a high level of knowledge about company products and services Providing exceptional customer service and building positive relationships with customers Collaborating with other teams to resolve customer issues and improve processes Staying current with industry developments and updates to company policies Continuously seeking ways to improve customer experience and overall satisfaction.

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LTFinance

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