Sr. BizOps Engineer

Mastercard

4 - 7 years

9 - 13 Lacs

pune

Posted:2 days ago| Platform:

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Skills Required

firewall python confluence vmware dns alerting cloud analytics iam itsm compliance linux cloud infrastructure splunk logging bash programming language infrastructure as code programming jira azure customer experience

Work Mode

Work from Office

Job Type

Full Time

Job Description

Overview

RoleIn this position, you will:

Collaborate with a globally diverse teams with experience in supporting mission critical applications running on-premises and in Azures public cloud
Provide support for Ethocas 24/7 hardware, software and public cloud environments.
Work with the wider Ethoca and Mastercard teams to design and manage the implementation of end-to-end solutions.
Assist with business requirements: planning, installation, configuration, optimization, and support for innovative technical solutions focused on a highly secure computing infrastructure.
Manage multiple projects while ensuring business as usual tasks and activities are completed in parallel.
Participate in customer and regulatory audits including PCI-DSS and SOC-II compliance frameworks.
Create technical documentation including design documents, procedures and standards.
Proficient with Microsoft Office applications, able to write high quality documentation and produce operational reports.

All About You

Liaise with technical and non-technical audience to prioritize customer requirements.
Experience supporting Linux and Windows servers including problem investigation, resolution, patching and vulnerability remediation.
Ability to support private cloud infrastructure components like VMware, NSX and Aria.
Previous experience managing services in the Azure public cloud like VMSS, Storage blobs/queues/events, Azure log analytics or equivalent technical certifications recommended.
Enthusiastic about Application logging, monitoring and alerting using APIs and tools like Azure alerts, Dynatrace, Splunk.
Networking experience and familiarity with OSI model, routing, proxy, firewall, NSG, DNS, DHCP, SSH, SCP/SFTP.
Ability to understand and develop basic scripts using bash, python or any other programming language.
Good understanding of IAM, Certificates, GIT/Bitbucket, Windows AD and Infrastructure as code.
Proficient with leveraging tools like curl, openssl, wireshark, nmap.
Participate in on-call rotation, Security Audits, Annual DR exercise.
Experience working with ITSM tools like Remedy, Jira, Confluence.
Complex problem solving and a fast thinker able to come up to solutions to difficult problems.
Proactive in identifying and resolving process issues, app security and performance issues.
Experience in conflict management and negotiation to align multiple business units to the same common business goals.
Professionalism and good work ethic skills are required.
Stay abreast of current technologies and make recommendations based on knowledge and research.

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