Sr Associate Sales Support (customer Q2C and sales)

3 - 5 years

2 - 6 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

 
  • Be the primary contact for the assigned SP/ Account to manage the Lifecyle of the request
  • Be the AT&T ambassador to further the customer experience.
  • Cowork with team members and external team stakeholders to work through the deliverables
  • Should have basic knowledge of Invoicing, billing process, Inventory and Pricing tools.
  • Serves as the primary point of contact for the designated SP/Account and can manage lifecycle day to day
  • Effectively manages multiple projects with close attention to detail and meets short turnarounds and deadlines.

 

Primary / Mandatory skills:
Overall 3-5 years of experience in customer Q2C and sales led lifecycle roles.
  • Very strong written and verbal skills
  • Preferably from the Telecom/ IT industry
  • Experience working in an environment where coordination with multiple teams is essential to success
  • Ability to prioritize individual/group work in a high-stress, daily deadline driven environment

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