Sr. Associate IS System Analyst - Analytics

ABOUT THE ROLE

Role Description:

As anSrAssociate IS System Analyst - Analytics, you will act as a critical link between business stakeholders and technical teams, ensuring that Veeva VaultPortfolioisassessed and optimized to meet business requirements. Your primary responsibility will be to analyze the system states, create various assessment metrics and build interactive dashboards in accordance with it,to meet overall business objective while aligning with the content strategy. By translating business goals into detailed technical specifications, you will support the development and enhancement of Veeva Vault solutions. This role requires a strong understanding of bothVeeva Vault systems and building interactive analytical dashboards to analyze service delivery and optimizethe business processes.

Roles & Responsibilities:

• Design and develop visual performance dashboards and scorecards to monitor key service delivery metrics (KPIs, SLAs, and risk metrics) for vendor and platform; Apply tools such as Tableau, Power BI, and Smartsheet to create effective reporting solutions, ensuring data accuracy and integrity.

• Stay updated with the latest trends, advancements and standard process for Veeva Vault Platform ecosystem.

• Maintain knowledge of trends in business intelligence/analytics frameworks, related new technologies, to provide, recommend and deliver standard analyticaland automation solutions.

• Stay up to date on Veeva Vault features, new releases and best practices around Veeva Platform Governance.

• Conduct periodic audits of vendor engagements, contracts, and performance metrics.

• Ensure seamless data integration and system configurations in collaboration with technology teams, enforcing data governance policies and standardized data connectivity.

• Prepare recurring reports and dashboards, including monthly, quarterly, and annual performance measurements forleadership.

• Develop and optimize data analytic queries, standardized/custom report layouts, and a library of executive report formats to align reporting processes with business objectives.

Basic Qualifications and Experience:

• Masters degree and 1 to 3 years of Computer Science, IT, Data Analytics, or related field experience.

• Bachelors degree and 3 to 5 years of Computer Science, IT, Data Analytics, or related field experience OR

• Diploma and 4 to 7 years of Computer Science, IT, Data Analytics, or related field experience.

Functional Skills:

Must-Have Skills:

• Solid experience of building data analysis, data modeling, and data visualization solutions with Tableau, PowerBI, Smartsheet etc.

• Experience with Veeva Vault Platform and Products, Veeva Reports and Veeva configuration settings & custom builds.

• Good understanding of software development methodologies, including Agile and Scrum, and cloud-based systems.

Good-to-Have Skills:

• Hands-on experience with scripting languages like SQL or Python, and AWS services like S3 and Redshift.

• Experience with SaaS solutions, process automation or workflow management tools.

• Strong data visualization and storytelling skills, with the ability to translate complex data into meaningful dashboards, executive reports, and infographics.

• Strong communication skills, with the ability to present insights clearly to leadership and coordinate cross-functional data requests and updates.

• Good understanding of managing systems and implementingprojects in regulated GxP environments.

Professional Certifications:

• SAFe for Teams (Preferred).

• Veeva Vault Platform Administrator (Preferred).

Soft Skills:

• Excellent analytical and troubleshooting skills.

• Strong verbal and written communication skills.

• Ability to work effectively with global, virtual teams.

• Team-oriented, with a focus on achieving team goals.

• Strong presentation and public speaking skills.

Shift Information:

This position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required based on business requirements.