Sr. Analyst SAP Sales

About the role:

• You will be responsible for day-to-day operations for the applications you support, working as part of a larger global team, continuously improving our global enterprise.
• You will be part of a team that manages ongoing incident detection and resolution, change planning and implementation, and compliance for a portfolio of applications and infrastructure built on a variety of technologies such as SAP, relational databases, message queuing, AWS cloud services, and more.

About you:

• Candidates should have 3 to 6 years as an Application Support Analyst (SAP Sales)
• Deliver reliable infrastructure and application operations according to business expectations across the application portfolio.
• Deliver SAP WRP and S4 service lifecycle management focusing in day-to-day operation and service improvement, by ensuring reliability and availability.
• Collaborate with different partners and teams to implement IT standards (operational, compliance, etc) for SAP systems.
• Monitor, support and improve services according to incident, change and problem management for daily operations according to IT TR and SAP standards.
• Internal cross functional collaboration for SAP transformation, through continuous process improvement and advisory on high value propositions considering best practices.
• RICEF, IDOCS, and basic Dubugging skills must have.
• Active collaboration in SAP migration to S4, also considering integration for systems related to architecture for modules/technical accordingly.
• Partner with application development teams to deliver operational readiness for new applications and features.
• Collaborate with stakeholders such as business teams, product owners, and project management in defining roadmaps for applications and processes.
• Drive continual service improvement and innovation in productivity, software quality, and reliability, including meeting/exceeding SLAs.
• Partner with security, data center, and service governance teams to deliver compliance with internal and external standards, expectations, and certifications.
• Ensure documentation, processes, and procedures are updated regularly.
• Participate in a continuous learning culture and a curiosity about emerging technologies.
• bachelors degree in science, Technology, Engineering or Master of Business Admiration with 15 years of full-time education.