Sr Analyst - Global Sales Enablement

Position Summary: We are seeking a motivated anddetail-oriented Junior Salesforce Administrator / BA to join our team. Thisrole is a unique blend of core administrative duties and business analysis. Theideal candidate will serve as a crucial liaison between our businessstakeholders and the development team, translating business needs intoeffective Salesforce solutions. You will be responsible for building andmaintaining automation (Low Code no Code) and coordinating the full lifecycleof new requirements from ideation to deployment.

Key Responsibilities:

• Requirements Gathering: Act as the primary interface with business users to understand, document, and analyze their needs and processes.
• Solution Design & Automation: Translate business requirements into technical specifications and implement solutions using Salesforce's declarative tools, with a strong focus on building and maintaining Flows, Process Builders, and Workflow Rules.
• Collaboration: Work closely with the development team to hand off more complex requirements and ensure alignment between business needs and technical solutions.
• Testing & Quality Assurance: work with business team and users to create test cases and coordinate user acceptance testing (UAT) and ensuring that all new features meet business requirements and are free of defects.
• User Support & Administration: Provide day-to-day support to Salesforce users, troubleshoot issues, and manage user roles, profiles, and permission sets.
• Data Management: Assist with data quality initiatives, perform data uploads, and maintain data integrity using tools like Data Loader.
• Documentation: Create and maintain clear documentation of processes, configurations, and user guides.
• New tool & feature exploration: Evaluate & continuously explore latest salesforce technology & feature trends to provide technology solutions to business ask & problem statements

Required Skills & Qualifications:

• Bachelors degree
• Salesforce Certified Administrator certification.
• Strong foundational knowledge of the Salesforce platform.
• Proven experience in building automation using Salesforce Flow.
• Familiarity with Salesforce core objects, fields, and security settings (OWD, roles, profiles, permission sets).
• Experience with Salesforce data management tools, such as Data Loader and the Data Import Wizard.
• Excellent communication skills, with the ability to effectively bridge the gap between technical and non-technical stakeholders.
• Strong problem-solving and analytical abilities.

Preferred Skills (Nice-to-Have):

• Experience in an Agile/Scrum environment.
• Basic understanding of Apex code and Lightning Web Components (LWC) to better communicate with developers.
• Familiarity with Einstein & new Gen Salesforce features.