Sr Agent Air operations

Job Title:

Position Summary:

Principal Duties and Responsibilities:

• Rotate duties between the forwarding office and Cargo Freight Station (CFS).
• Supervise CFS activities, including cargo unloading, dimension measurements, scanning, and verifying load plans against received freight. Make necessary adjustments to load plans as required.
• Ensure timely receipt and accurate processing of shipment details, including piece count, gross weight (G.W.), chargeable weight (C.W.), and dimensions, to facilitate load plan adjustments.
• Monitor and ensure operational milestones are met from shipment acceptance at CFS to actual departure.
• Assist the Operations Lead in compiling and reporting Key Performance Indicators (KPIs).
• Perform overnight duties as required.
• Manage T-billing and C-billing processes.
• Prepare HAWB (House Air Waybill), MAWB (Master Air Waybill), and Cargo Manifest documentation.

Job Specifications for Successful Performance:

Academic Qualifications:

• Graduation, Certificate, or Diploma in Logistics or related subjects.

Experience & Knowledge:

• Minimum of 4 years of experience in either the express or forwarding industry.
• Proven experience in both warehouse operations and back-office operations.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Demonstrated leadership and training skills, with experience in leading teams.

Attributes:

• High attention to detail and accuracy.
• Excellent communication skills, both oral and written in English and the local language.
• Dependable, punctual, and trustworthy.
• Comfortable working in a fast-paced, dynamic environment.