FCC Advisory & Delivery Support Group Designation : Senior Process Manager Location : Pune/ Mumbai Travel (Domestic or International) : 10-15% (client meetings, workshops, or internal coordination) Job Description: As a Financial Crime Compliance (FCC) Specialist you will play a dual role in our Delivery ecosystem. You will spend approximately 70% of the time on Quality review deliverables for onboarding, periodic reviews, EDD, Screening and risk assessments. The remaining 30% will be dedicated to advisory support, process enhancement, and innovation initiatives that elevate the FCC function. This role is suited for professionals who thrive in detail-oriented work while also contributing to the broader compliance strategy, quality culture, and continuous improvement. You are a subject matter expert in KYC or AML investigation or Fraud domain. You will be instrumental in safeguarding our organization and clients against financial crime risks, leveraging your deep expertise in Anti-Money Laundering (AML), Sanctions, Screening, and Fraud. Your areas of focus will be to ensure compliance with regulatory requirements and conduct regular reviews and audits of KYC records to identify areas of improvement. This is an individual contributor role that balances complex production delivery, checker-level quality control, proactive problem solver and advisory support. We are seeking individuals with a high level of client orientation and customer focus, demonstrates flexibility with positive attitude, experience in consulting, advisory, Quality review, delivery support with strong financial crime compliance expertise and ability to proactively solve problem. Key Responsibility: Up to 70% of production Delivery that include Support & Enhance KYC delivery (Production / Quality Reviews / Surge Support / Any Other Delivery Support for Existing & New Programs Up to 30% involvement in advisory and consulting areas that include Perform RCAs / Error Analysis / Client Interaction / Stakeholders' Alignment / Training support / Identifying Policy or Procedural Gap, Sharing best practice, Initiative Innovative ideas Detailed Responsibility: A specialist member of the team responsible for providing high-value technical KYC support to the KYC team and ensuring due diligence has been completed in accordance with the guidelines and regulations Document findings in accordance with policy, ensuring completeness, consistency, and auditability. Provide KYC/Client Due Diligence (CDD) Subject Matter Expertise and guidance to the team, in view of establishing the highest levels of quality Seek to perform an independent quality check of client profile updates during the Lifecycle Management process, including Client Corporate Structure, Source-of-Wealth/Funds, Sanctions, PEP, and Client Risk Score, to ensure adherence to regulatory requirements and Bank policies Provide expert advice and guidance to clients on a wide range of KYC-related matters, including regulatory compliance, risk assessment, identifying procedural or policy gaps Willingness to contribute across multiple functional areasproduction, advisory, process improvement, and innovations as business needs evolve Contribute to the review, update, and development of policies, procedures, and guidelines to ensure they remain current, comprehensive, and effective. Demonstrates flexibility and a positive attitude toward taking on varied assignments, including case work, quality reviews, investigations, and internal projects. Thrives in a dynamic, high-accountability setup where priorities may shift and diverse workstreams are part of daily responsibilities Serve as a trusted and strategic advisor to internal stakeholders, including other consulting teams, providing KYC expertise and support on cross-functional projects/programs Conduct in-depth data analysis to identify trends, patterns, and insights related to KYC compliance AML investigation or Fraud, and develop data-driven solutions to enhance efficiency and effectiveness Lead and manage KYC projects or client book of work with full ownership of delivery quality, timelines, and regulatory compliance Build and maintain strong relationships with key client stakeholders, understanding their needs and expectations, and ensuring project deliverables meet their requirements Analyze complex KYC issues, identify root causes, and develop practical and sustainable solutions to address client needs Provide expert-level guidance on regulatory requirements, policy interpretation, and risk mitigation strategies Identify inefficiencies and propose innovative solutions (e.g., automation, technology upgrades) Identify discrepancies, inconsistencies, and potential risks, providing detailed feedback to the KYC operations team Assist in preparing training material or delivering workshops to build domain knowledge across teams Required Qualification: Bachelors degree in finance, Business Administration, Law, or related field. Advanced degree or professional certification (e.g., CAMS, CFE or equivalent) preferred. Minimum of 10 -12 years of experience in Financial Crime compliance (KYC/AML investigation or fraud operation), with a focus on consulting, advisory, or internal audit roles within the financial services industry Proven ability to lead and manage complex KYC projects independently, with a track record of delivering successful outcomes Excellent communication and presentation skills, with the ability to convey complex information clearly and effectively to both technical and non-technical audiences Deep understanding of global and Local AML, CTF, sanctions regimes, including the Bank Secrecy Act (BSA), USA PATRIOT Act, OFAC sanctions, EU AMLD, UK FCA and FATF recommendations • Ability to think strategically and lead initiatives that improve processes and reduce risks while ensuring compliance. Proficient in MS Office Suite and Strong analytical skills with the ability to assess complex compliance issues and develop pragmatic solutions to mitigate risks effectively. Strong project management skills, with the ability to prioritize and manage multiple initiatives in a fast-paced and dynamic environment Ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced environment Adaptable to fast-changing environments and ready to step into different roles, including reviewer, advisor, maker, or innovator depending on team goals Ability to identify root causes, assess risk impact, and propose practical solutions in real-time FCC/KYC scenario Brings a consultative approach to stakeholder engagementlistens first, diagnoses gaps, and offers actionable recommendations Experience in client-facing or internal consulting roles within the financial crime domain is a strong advantage Demonstrated ability to drive process enhancements, policy alignment, and cross-functional collaboration as an advisornot just an executor Thrives in a dynamic, high-accountability setup where priorities may shift and diverse workstreams are part of daily responsibilities Willingness to contribute across multiple functional areasproduction, advisory, process improvement, and innovations as business needs evolve Demonstrates flexibility and a positive attitude toward taking on varied assignments, including case work, quality reviews, investigations, and internal projects. Willingness and ability to travel 10-15% of the time, as required by project and client needs US, UK or Canada Visa would preferably be an added advantage Regards, Imran Shaikh Recruiter Email: imran@ztekinc.com 89567 32711
Designation: Associate Process Manager Location: Pune/ Mumbai Travel (Domestic or International): 1015% (client meetings, workshops, or internal coordination) Job Description: As a Financial Crime Compliance (FCC) Specialist you will play a dual-role in our Delivery ecosystem. You will spend approximately 70% of their time on production/Quality deliverables such as KYC onboarding, periodic reviews, EDD, screening and risk assessments. The remaining 30% will be dedicated to QA oversight, process enhancement, and innovation initiatives that elevate the FCC function. This role is suited for professionals who thrive in detail-oriented work while also contributing to the broader compliance strategy, quality culture, and continuous improvement. You are a subject matter expert in KYC or AML investigation or Fraud domain. Your areas of focus will be to ensure compliance with regulatory requirement and conduct regular reviews and audits of KYC records to identify areas of improvement. This is an individual contributor role that balances production delivery, checker-level quality control, and advisory support. We are seeking individuals with a high level of client orientation and customer focus, demonstrates flexibility with positive attitude, experience in consulting, Quality review, delivery support with strong financial crime compliance expertise and ability to proactively solve problem. Key Responsibility: Up to 70% of production Delivery that include both Maker/Checker role in KYC delivery (Production / Quality Reviews / Surge Support / Any Other Delivery Support for Existing & New Programs Up to 30% involvement in consulting area that include Perform RCAs / Error Analysis / Client Interaction / Stakeholders' Alignment / Training support / Identifying Policy or Procedural Gap, Sharing best practice, Innovation Initiative Detailed Responsibility: A specialist member of the team responsible for providing high-value technical KYC support to the KYC team and ensuring due diligence has been completed in accordance with the guidelines and regulation Perform or review complex KYC due diligence on all client types (corporates, funds, trusts, offshore entities, etc.) including onboarding, periodic reviews, and event-driven refresh Act as checker or quality controller for KYC files, ensuring consistency, completeness, and risk rationale before final submission Provide KYC/Client Due Diligence (CDD) Subject Matter Expertise and guidance to the team, in view of establishing the highest levels of quality Seek to perform an independent quality check of client profile updates during the Lifecycle Management process, including Client Corporate Structure, Source-of-Wealth/Funds, Sanctions, PEP, and Client Risk Score, to ensure adherence to regulatory requirements and Bank policies Liaising with different stakeholders to manage work pipeline effectively Willingness to contribute across multiple functional areasproduction, advisory, process improvement, and innovationas business needs evolve Demonstrates flexibility and a positive attitude toward taking on varied assignments, including case work, quality reviews, investigations, and internal projects. Act as a strategic advisor during solutioning, transitions, or KYC transformation initiatives Thrives in a dynamic, high-accountability setup where priorities may shift and diverse workstreams are part of daily responsibilities Work closely with stakeholders to address escalated KYC issues and to ensure seamless customer satisfaction Stay updated on industry trends, regulatory changes, and emerging risks, ensuring that the team is equipped with the latest knowledge Conduct root cause analysis (RCA) on errors or process gaps Establish and maintain relationships with key stakeholders across departments Assist in preparing training material or delivering workshops to build domain knowledge across teams. Required Qualification: Bachelors Degree with Minimum of 3-5 years of hands-on experience in KYC operations, AML or Fraud domain with some experience in quality control or review processes preferred within the financial industry Deep knowledge of global AML, KYC, and fraud compliance frameworks (FATF, FinCEN OFAC, EU AMLD, UK FCA, etc.). Strong problem-solving skills and a proactive approach to identifying and resolving challenges Results-driven with a focus on achieving quality and compliance outcomes Strong critical thinking skills with an emphasis on identifying root causes and finding innovative solutions Strong attention to detail and ability to follow established procedures Ability to multi-task, work independently and establish a cooperative and collaborative working relationship Excellent Written and Verbal communication and documentation skills Willingness and ability to travel 10-15% of the time, as required by project and client needs US, UK or Canada Visa would preferably be an added advantage Professional certifications such as ACAMS, ICA, CFE or equivalent are highly preferred. Regards, Imran Shaikh Recruiter Mobile: 89567 32711 Email:- Imran@ztekinc.com
Hi All, Designation : Process Manager Location : Pune/ Mumbai Travel (Domestic or International) : 1015% (client meetings, workshops, or internal coordination) Job Description : As a Financial Crime Compliance (FCC) Specialist you will play a dual-role in our Delivery ecosystem. You will spend approximately 70% of their time on production deliverables such as KYC onboarding, periodic reviews, EDD, screening and risk assessments. The remaining 30% will be dedicated to QA oversight, advisory support, process enhancement, and innovation initiatives that elevate the FCC function. This role is suited for professionals who thrive in detail-oriented work while also contributing to the broader compliance strategy, quality culture, and continuous improvement. You are a subject matter expert in KYC or AML investigation or Fraud domain. Your areas of focus will be to ensure compliance with regulatory requirement and conduct regular reviews and audits of KYC records to identify areas of improvement. This is an individual contributor role that balances complex production delivery , checker-level quality control , proactive problem solver and advisory support. We are seeking individuals with a high level of client orientation and customer focus, demonstrates flexibility with positive attitude, experience in consulting, advisory, Quality review, delivery support with strong financial crime compliance expertise and ability to proactively solve problem. Key Responsibility: Up to 70% of production Delivery that include Support & Enhance KYC delivery (Production / Quality Reviews / Surge Support / Any Other Delivery Support for Existing & New Programs Up to 30% involvement in advisory and consulting area that include Perform RCAs / Error Analysis / Client Interaction / Stakeholders' Alignment / Training support / Identifying Policy or Procedural Gap, Sharing best practice, Innovation Initiative Detailed Responsibility: A specialist member of the team responsible for providing high-value technical KYC support to the KYC team and ensuring due diligence has been completed in accordance with the guidelines and regulation Document findings in accordance with policy, ensuring completeness, consistency, and auditability. Provide KYC/Client Due Diligence (CDD) Subject Matter Expertise and guidance to the team, in view of establishing the highest levels of quality Seek to perform an independent quality check of client profile updates during the Lifecycle Management process, including Client Corporate Structure, Source-of-Wealth/Funds, Sanctions, PEP, and Client Risk Score, to ensure adherence to regulatory requirements and Bank policies Willingness to contribute across multiple functional areasproduction, advisory, process improvement, and innovationas business needs evolve Demonstrates flexibility and a positive attitude toward taking on varied assignments, including case work, quality reviews, investigations, and internal projects. Thrives in a dynamic, high-accountability setup where priorities may shift and diverse workstreams are part of daily responsibilities Conduct independent quality assurance reviews of operational processes and case files, identifying control weaknesses, inconsistencies, and areas for improvement. Act as a strategic advisor during solutioning, transitions, or KYC transformation initiatives Conduct in-depth data analysis to identify trends, patterns, and insights related to KYC compliance, AML Investigation or Fraud and develop data-driven solutions to enhance efficiency and effectiveness Ability to guide the team in terms of policies/process queries Adaptable to fast-changing environments and ready to step into different roles, including reviewer, advisor, maker, or innovator depending on team goals Liaising with different stakeholders to manage work pipeline effectively Identify and implement process improvements to optimize efficiency, reduce errors, and enhance team performance. Work closely with stakeholders to address escalated KYC issues and to ensure seamless customer satisfaction Identify inefficiencies and propose innovative solutions (e.g., automation, technology upgrades) Stay updated on industry trends, regulatory changes, and emerging risks, ensuring that the team is equipped with the latest knowledge Provide strategic advice and guidance to senior management and business units on financial crime compliance matters, including anti-money laundering (AML), counter-terrorist financing (CTF), sanctions Design and execute comprehensive quality assurance reviews and testing programs to assess the effectiveness of KYC processes, controls, and documentation Analyze complex KYC issues, identify root causes, and develop practical and sustainable solutions to address client needs Establish and maintain relationships with key stakeholders across departments Assist in preparing training material or delivering workshops to build domain knowledge across teams. Required Qualification: Bachelor's degree in Finance, Business Administration, Law, or related field. Advanced degree or professional certification (e.g., CAMS, CFE or equivalent) preferred. Minimum of 6-8 years of hands-on experience in Financial Crime compliance (KYC, AML investigation or fraud operation), with a focus on consulting, advisory, or internal audit roles within the financial services industry Deep understanding of global and Local AML, CTF, sanctions regimes, including the Bank Secrecy Act (BSA), USA PATRIOT Act, OFAC sanctions, EU AMLD, UK FCA and FATF recommendations Ability to think strategically and lead initiatives that improve processes and reduce risks while ensuring compliance. Strong problem-solving skills and a proactive approach to identifying and resolving challenges Proficient in MS Office Suite with Strong analytical and problem-solving skills, with experience in data analysis, and risk assessment Experience in client-facing or internal consulting roles within the financial crime domain is a strong advantage Ability to multi-task, work independently and establish a cooperative and collaborative working relationship Excellent communication and stakeholder management skills, with the ability to influence and engage senior executives and key stakeholders Demonstrated ability to drive process enhancements, policy alignment, and cross-functional collaboration as an advisornot just an executor Willingness and ability to travel 10-15% of the time, as required by project and client needs H S, UK or Canada Visa would preferably be an added advantage H Regards, Imran Shaikh Recruiter email Id:Imran@ztekinc.com
Hi All, Job Title - Finance- KYC- Associate Process Manager India-Mumbai-Maharashtra | Full-time (FT) | Financial Markets | Job ID _ Shift Timings : APAC (6 A.M to 3 P.M) / EMEA (1 P.M to 10 P.M.) / NIGHT (6:30 A.M to 3:30 P.M)| Reports to: | Travel Requirements: Specialism - KYC, AML, Due Diligence As part of our KYC leadership team, you will be directly working with clients to understand long term strategic and mid-term business goals. This role will include the understanding and implementation of KYC lifecycle. You will be able to lead, understand and manage end to end KYC process with basics, KYC review, periodic refresh and remediation. The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, Due Diligence, periodic refresh, KYC review, and remediation. He/She should have complete knowledge on ultimate beneficiary ownership, source of fund/income, PEP reviews, negative alert review, and sanctioned countries. He/She should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/She should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team. KYC- Associate Process Manager- Responsibilities Independently handle clients and client calls establish self as a valued partner. Escalate issues to client and internal managers to bring issues to their attention in a short span of time to avoid client escalation Build domain expertise and lead from the front. Help knowledge management endeavour by sharing process knowledge and best practices within the teams Minimum Qualifications- Graduation (Bcom, BBA, BBM, BCA) / Post Graduation (Mcom, MBA, PGDM) 3 to 8 years of experience in handling team of minimum 10 members and has good experience and knowledge of KYC, AML, Due Diligence. Should be able to understand, manage and calculate risks. Should be good with logical and quantitative abilities. Preferred Qualifications- Ability to manage and complete specific tasks with minimal direction Should be able to act fast and decisively when dealing with critical situations ability to read situations and act in minutes Willingness to continuously learn, upgrade skills and stay relevant to business demands Excellent interpersonal skills – ability to network and earn confidence of diverse Client personnel plus interaction with and management of eClerx India based operations team. Regards, Imran Shaikh Recruiter imran@ztekinc.com
Hi All, eClerx is Hiring Job Title - Finance- KYC- Associate Process Manager India-Mumbai/ Pune Work Location : - Mumbai (Arioli) / Pune (Hinjewadi Phase 3) Shift Timings : APAC (6 A.M to 3 P.M) / EMEA (1 P.M to 10 P.M.) / NIGHT (6:30 A.M to 3:30 P.M) Specialism - KYC, AML, Due Diligence As part of our KYC leadership team, you will be directly working with clients to understand long term strategic and mid-term business goals. This role will include the understanding and implementation of KYC lifecycle. You will be able to lead, understand and manage end to end KYC process with basics, KYC review, periodic refresh and remediation. The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, Due Diligence, periodic refresh, KYC review, and remediation. He/She should have complete knowledge on ultimate beneficiary ownership, source of fund/income, PEP reviews, negative alert review, and sanctioned countries. He/She should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/she should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team. KYC- Associate Process Manager- Responsibilities Independently handle clients and client calls establish self as a valued partner. Escalate issues to client and internal managers to bring issues to their attention in a short span of time to avoid client escalation Build domain expertise and lead from the front. Help knowledge management endeavour by sharing process knowledge and best practices within the teams Minimum Qualifications- Graduation (BCom, BBA, BBM, BCA) / Post Graduation (Mcom, MBA, PGDM) 3 to 5 years of experience in handling team of minimum 10 members and has good experience and knowledge of KYC, AML, Due Diligence. Should be able to understand, manage and calculate risks. Should be good with logical and quantitative abilities. Preferred Qualifications- Ability to manage and complete specific tasks with minimal direction Should be able to act fast and decisively when dealing with critical situations ability to read situations and act in minutes Willingness to continuously learn, upgrade skills and stay relevant to business demands Excellent interpersonal skills ability to network and earn confidence of diverse Client personnel plus interaction with and management of eClerx India based operations team. Regards, Imran Shaikh Recruiter +9189567 32711 Imran@ztekinc.com www.ztekinc.com
Hi All, eClerx is Hiring Job Title - Finance- KYC- Associate Process Manager India-Mumbai/ Pune Work Location : - Mumbai (Arioli) / Pune (Hinjewadi Phase 3) Shift Timings : APAC (6 A.M to 3 P.M) / EMEA (1 P.M to 10 P.M.) / NIGHT (6:30 A.M to 3:30 P.M) Specialism - KYC, AML, Due Diligence As part of our KYC leadership team, you will be directly working with clients to understand long term strategic and mid-term business goals. This role will include the understanding and implementation of KYC lifecycle. You will be able to lead, understand and manage end to end KYC process with basics, KYC review, periodic refresh and remediation. The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, Due Diligence, periodic refresh, KYC review, and remediation. He/She should have complete knowledge on ultimate beneficiary ownership, source of fund/income, PEP reviews, negative alert review, and sanctioned countries. He/She should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/she should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team. KYC- Associate Process Manager- Responsibilities Independently handle clients and client calls establish self as a valued partner. Escalate issues to client and internal managers to bring issues to their attention in a short span of time to avoid client escalation Build domain expertise and lead from the front. Help knowledge management endeavour by sharing process knowledge and best practices within the teams Minimum Qualifications- Graduation (BCom, BBA, BBM, BCA) / Post Graduation (Mcom, MBA, PGDM) 3 to 5 years of experience in handling team of minimum 10 members and has good experience and knowledge of KYC, AML, Due Diligence. Should be able to understand, manage and calculate risks. Should be good with logical and quantitative abilities. Preferred Qualifications- Ability to manage and complete specific tasks with minimal direction Should be able to act fast and decisively when dealing with critical situations ability to read situations and act in minutes Willingness to continuously learn, upgrade skills and stay relevant to business demands Excellent interpersonal skills ability to network and earn confidence of diverse Client personnel plus interaction with and management of eClerx India based operations team. Regards, Imran Shaikh Recruiter +9189567 32711 Imran@ztekinc.com www.ztekinc.com
Hi All, eClerx is Hiring Note: 2 Updated Copies of Your Resume and write Vinayak Deshpande (Ztek) Job Title - Finance- KYC- Associate Process Manager India-Mumbai/ Pune Work Location : - Mumbai (Arioli) / Pune (Hinjewadi Phase 3) Shift Timings : APAC (6 A.M to 3 P.M) / EMEA (1 P.M to 10 P.M.) / NIGHT (6:30 A.M to 3:30 P.M) Specialism - KYC, AML, Due Diligence As part of our KYC leadership team, you will be directly working with clients to understand long term strategic and mid-term business goals. This role will include the understanding and implementation of KYC lifecycle. You will be able to lead, understand and manage end to end KYC process with basics, KYC review, periodic refresh and remediation. The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, Due Diligence, periodic refresh, KYC review, and remediation. He/She should have complete knowledge on ultimate beneficiary ownership, source of fund/income, PEP reviews, negative alert review, and sanctioned countries. He/She should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/she should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team. KYC- Associate Process Manager- Responsibilities Independently handle clients and client calls establish self as a valued partner. Escalate issues to client and internal managers to bring issues to their attention in a short span of time to avoid client escalation Build domain expertise and lead from the front. Help knowledge management endeavour by sharing process knowledge and best practices within the teams Minimum Qualifications- Graduation (BCom, BBA, BBM, BCA) / Post Graduation (Mcom, MBA, PGDM) 3 to 5 years of experience in handling team of minimum 10 members and has good experience and knowledge of KYC, AML, Due Diligence. Should be able to understand, manage and calculate risks. Should be good with logical and quantitative abilities. Preferred Qualifications- Ability to manage and complete specific tasks with minimal direction Should be able to act fast and decisively when dealing with critical situations ability to read situations and act in minutes Willingness to continuously learn, upgrade skills and stay relevant to business demands Excellent interpersonal skills ability to network and earn confidence of diverse Client personnel plus interaction with and management of eClerx India based operations team.
Job Summary: (Full-Time Opportunity with MNC Client) We are looking for a skilled Data Engineer to join our team and build scalable data pipelines using Python , PySpark , and AWS services like S3 and Redshift . The ideal candidate will be responsible for collecting data from multiple sources, transforming and normalizing it, and ensuring its availability for downstream analytics and visualization platforms. Key Responsibilities: • Design and develop ETL/ELT pipelines using PySpark and Python • Ingest and process data from diverse sources, including APIs, files, and databases • Store, manage, and organize data efficiently in AWS S3 • Transform and load processed data into AWS Redshift for reporting and analytics • Implement data validation, quality checks, and normalization standards • Collaborate with analytics and BI teams to ensure data is structured for dashboards and visualization tools • Monitor, troubleshoot, and optimize pipeline performance Required Skills & Experience: • Strong proficiency in Python and PySpark • Hands-on experience with AWS services : S3, Redshift, Lambda, Glue (preferred) • Solid understanding of data modeling , ETL processes , and SQL • Experience working with large-scale datasets and distributed data processing • Familiarity with data quality and governance best practices
Hi All, eClerx is Hiring (Only Immediate Joiner) Job Title - Finance- KYC- Associate Process Manager India-Mumbai/ Pune Work Location : - Mumbai (Arioli) / Pune (Hinjewadi Phase 3) Shift Timings : APAC (6 A.M to 3 P.M) / EMEA (1 P.M to 10 P.M.) / NIGHT (6:30 A.M to 3:30 P.M) Specialism - KYC, AML, Due Diligence As part of our KYC leadership team, you will be directly working with clients to understand long term strategic and mid-term business goals. This role will include the understanding and implementation of KYC lifecycle. You will be able to lead, understand and manage end to end KYC process with basics, KYC review, periodic refresh and remediation. The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, Due Diligence, periodic refresh, KYC review, and remediation. He/She should have complete knowledge on ultimate beneficiary ownership, source of fund/income, PEP reviews, negative alert review, and sanctioned countries. He/She should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/she should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team. KYC- Associate Process Manager- Responsibilities Independently handle clients and client calls establish self as a valued partner. Escalate issues to client and internal managers to bring issues to their attention in a short span of time to avoid client escalation Build domain expertise and lead from the front. Help knowledge management endeavour by sharing process knowledge and best practices within the teams Minimum Qualifications- Graduation (BCom, BBA, BBM, BCA) / Post Graduation (Mcom, MBA, PGDM) 3 to 5 years of experience in handling team of minimum 10 members and has good experience and knowledge of KYC, AML, Due Diligence. Should be able to understand, manage and calculate risks. Should be good with logical and quantitative abilities. Preferred Qualifications- Ability to manage and complete specific tasks with minimal direction Should be able to act fast and decisively when dealing with critical situations ability to read situations and act in minutes Willingness to continuously learn, upgrade skills and stay relevant to business demands Excellent interpersonal skills ability to network and earn confidence of diverse Client personnel plus interaction with and management of eClerx India based operations team Regards, Imran Shaikh Recruiter Imran@ztekinc.com
Hi All, eClerx is Hiring Job Title - Finance- KYC- Associate Process Manager India-Mumbai/ Pune Work Location : - Mumbai (Arioli) / Pune (Hinjewadi Phase 3) Shift Timings : APAC (6 A.M to 3 P.M) / EMEA (1 P.M to 10 P.M.) / NIGHT (6:30 A.M to 3:30 P.M) Specialism - KYC, AML, Due Diligence As part of our KYC leadership team, you will be directly working with clients to understand long term strategic and mid-term business goals. This role will include the understanding and implementation of KYC lifecycle. You will be able to lead, understand and manage end to end KYC process with basics, KYC review, periodic refresh and remediation. The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, Due Diligence, periodic refresh, KYC review, and remediation. He/She should have complete knowledge on ultimate beneficiary ownership, source of fund/income, PEP reviews, negative alert review, and sanctioned countries. He/She should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/she should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team. KYC- Associate Process Manager- Responsibilities Independently handle clients and client calls establish self as a valued partner. Escalate issues to client and internal managers to bring issues to their attention in a short span of time to avoid client escalation Build domain expertise and lead from the front. Help knowledge management endeavour by sharing process knowledge and best practices within the teams Minimum Qualifications- Graduation (BCom, BBA, BBM, BCA) / Post Graduation (Mcom, MBA, PGDM) 3 to 5 years of experience in handling team of minimum 10 members and has good experience and knowledge of KYC, AML, Due Diligence. Should be able to understand, manage and calculate risks. Should be good with logical and quantitative abilities. Preferred Qualifications- Ability to manage and complete specific tasks with minimal direction Should be able to act fast and decisively when dealing with critical situations ability to read situations and act in minutes Willingness to continuously learn, upgrade skills and stay relevant to business demands Excellent interpersonal skills ability to network and earn confidence of diverse Client personnel plus interaction with and management of eClerx India based operations team. NOTE - Interested candidates can share their updated resume on lochan@ztekinc.com with subject line "Application for Walk-In Chennai"
Position title: Manager - PR & Communication About the Company: Company established in 2011, explores an unparallel realm in the world of Trunks, our story of passion, perseverance and creative expression is inspired by our roots and defying conventional imagination, thus establishing an industry of our own. Since inception we have been encapsulating emotions and passions those of aficionados, collectors and travelers through meticulously handcrafted concept Trunks for travel, games, bars and more. Job Requirements and Skills: Position Objective - Build a global community by communicating brand story and ethos through various mediums from Print to Digital to physical events. About the position- The PR & Communication Manager will be responsible to developing and executing communication strategies that enhance the brand presence, increase its visibility in luxury, design art & crafts and ensure a consistent brand voice across all media channels. This role involves managing media relations, crafting compelling narratives, and working closely with internal and external stakeholders to communicate our Brand story & values. Job Skills - Proficiency in content creation and management. Exceptional written and verbal communication skills He or she will have to be an outstanding storyteller. Understanding of Luxury, Art & Craft. Demonstrate strong media relations capabilities, supported by a well-established network of industry contacts, including proven experience in collaborating with leading media houses, PR agencies, and key influencers. Proven track record of developing and executing successful PR campaigns. Personal Attributes: Excellent written & verbal communication, good personality, strong interpersonal skills, and the ability to build relationships at all levels. Ability to work effectively under pressure and manage multiple projects simultaneously. Self-motivated and able to work independently as well as part of a team. Attention to detail and a commitment to excellence. Mindset & approach to be solution-driven. Adaptability, enthusiasm, and a genuine passion for the brand. Reports to: Brand Director Major responsibilities: Planning (With or Without PR Agency) Develop and implement comprehensive PR and communication strategies to promote brand story, narratives, event highlights across the globe. Align PR strategies with overall marketing goals and brand objectives. Handle PR Agency- India & International. Public Relations Serve as the primary contact for media inquiries and proactively pitch stories to secure targeted coverage. Develop & Manage relationships with key National & International media outlets, journalists, publications and Galleries to secure coverage in relevant publications and platforms. Prepare & proof reading of press releases, media kits, speeches, interview write-ups and other PR materials to communicate key messages and announcements in top level print, broadcast & digital media. Organize and manage high level media events, conferences, and media tours. Handle PG Agency - India & International Communications Strategy Create and execute comprehensive communication plans that align with the brands marketing goals and strategy. Develop and maintain a consistent brand voice and messaging across all communication channels. Collaborate with the respective team to ensure integrated communication efforts across print, digital, and social media. Content Creation Develop & oversee the creation of high-quality content for various communication platforms, including newsletters, blog posts, social media, and internal communications. Ensure all content is engaging, informative, and aligned with the brands values and tone. Campaign Management Plan and execute global PR campaigns, Private launch, media networking and special events. Plan and manage influencer marketing campaigns from conception to execution. Ensure local adaptation and effective execution of global campaigns. Monitoring and Reporting Monitor media coverage and analyze PR campaign performance. Prepare regular reports on PR activities, media coverage, and campaign effectiveness. Education PG/ Masters/ Diploma in Journalism & Mass Communication, Marketing Experience Minimum of 7 years of experience in PR and communications, with at least 3-5 years in a managerial role within the luxury, retail, design or art and craft industry. Job Location/ Hours Jaipur Full-time, with flexibility to attend events and handle media inquiries outside of regular business hours.
Job Description What you get to do in this role: In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform. A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy, and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support. Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem-solving, a collaborative nature, and flexibility will be key to your success. Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers. Qualifications & Experience Must have a bachelors degree in computer science or a related field (or equivalent degree and experience) 2+ years providing customer-facing technical support (ITOM applications) Good Communication Skills In order to be successful in this role, we need someone who has: Ability to comprehend, modify server-side object-oriented JavaScript, Unix Shell scripting and Windows scripting and Powershell. Ability in server administration across OS platforms (Windows/Unix). Including understanding of user permission levels, domain configuration, group policy objects and execution of SUDO Policies. Understanding of protocols such as HTTP, TCP, FTP/SFTP, SOAP and REST, Experience with troubleshooting tools such as Wireshark, Traceroute. Strong troubleshooting/root cause isolation skills Demonstrated creative problem-solving approach and strong analytical skills Must be proficient with analyzing log files and standard debugging concepts. Familiarity with tools & practices of the trade such as incident management, knowledge base, defect & escalation management. Excellent communication skills (verbal and written).
Job Description: Electrical Design Engineer MV Switchgear Responsibilities: Design and develop MV Switchgear systems in compliance with IEEE/ANSI/NEC/UL/NEMA standards. Prepare detailed technical RFQ packages including SLDs, GA drawings, standard schematics, EBOM, and nameplate schedules. Develop and interpret protection & control (P&C) schemes , breaker control schematics, wiring diagrams, and panel layouts. Provide technical solutions by analyzing customer specifications and ensuring compliance with product standards. Design and integrate communication network architectures for controls and automation (RS485, RS232, IRIG-B, Star/Ring/Daisy chain topologies). Collaborate with cross-functional teams for product validation and ensure timely delivery of engineering packages. Work with Electrical CAD tools (AutoCAD Electrical, E-BASE, MS Visio, NXTools+) for creating and reviewing engineering drawings. Qualifications & Skills: Bachelors Degree in Electrical Engineering (M-Tech preferred). Proven experience in electrical design of MV Switchgear . Strong expertise in protection relays, P&C schemes, and control schematics . KnowledgeRS-485 of MV Switchgear product design and protection systems. Excellent analytical, troubleshooting, and problem-solving skills.
Hi All, eClerx is Hiring Note :- Mentioning "Ztek" at the top of your resume is mandatory . Job Title - Finance- KYC- Associate Process Manager India-Mumbai/ Pune Work Location : - Mumbai (Arioli) / Pune (Hinjewadi Phase 3) Shift Timings : APAC (6 A.M to 3 P.M.) / EMEA (1 P.M. to 10 P.M.) / NIGHT (6:30 A.M to 3:30 P.M.) Specialism - KYC, AML, Due Diligence As part of our KYC leadership team, you will be directly working with clients to understand long-term strategic and mid-term business goals. This role will include the understanding and implementation of the KYC lifecycle. You will be able to lead, understand and manage to end the KYC process with basics, KYC review, periodic refresh and remediation. The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objectives. Additionally, he/she must be self-directed, proactive and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilising the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. The ideal candidate should possess a strong business understanding of the finance industry with special focus on the KYC lifecycle, AML, Due Diligence, periodic refresh, KYC review, and remediation. He/She should have complete knowledge of ultimate beneficiary ownership, source of funds/income, PEP reviews, negative alert review, and sanctioned countries. He/She should be good with numbers and ability to derive information from data, with excellent multitasking and creative problem-solving. He/she should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team. KYC- Associate Process Manager- Responsibilities Independently handle clients and client calls, establish oneself as a valued partner. Escalate issues to the client and internal managers to bring issues to their attention in a short span of time to avoid client escalation. Build domain expertise and lead from the front. Help the knowledge management endeavour by sharing process knowledge and best practices within the teams. Minimum Qualifications- Graduation (BCom, BBA, BBM, BCA) / Post Graduation (MCom, MBA, PGDM) 3 to 5 years of experience in handling a team of minimum 10 members and has good experience and knowledge of KYC, AML, and Due Diligence. Should be able to understand, manage and calculate risks. Should be good with logical and quantitative abilities. Preferred Qualifications- Ability to manage and complete specific tasks with minimal direction Should be able to act fast and decisively when dealing with critical situations ability to read situations and act in minutes Willingness to continuously learn, upgrade skills and stay relevant to business demands Excellent interpersonal skills, ability to network and earn the confidence of diverse Client personnel, plus interaction with and management of eClerx India-based operations team. Regards, Imran Shaikh
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