SQL Developer (Support & Maintenance)

Position Summary-

The purpose of Production Support and maintenance - 

Senior Developer is to manage incidents, troubleshoot and make small enhancement to applications within Investment Management in production environment. 

The position requires flexibility to work in shift-based model. 

Job Responsibilities

• Work actively with team members in Triaging, Troubleshooting and Analysis of production issues. 
• Incident Management (Incident resolution, stakeholder communication, analysis and action items). 
• Provide response and resolution within defined SLAs. 
• Implement bug fixes and minor enhancements. 
• Act as a shift lead as and when needed and be in charge for every change in production environment. 
• Handle additional tasks as per business need. 
• Develop and maintain system support documentation and processes. 
• Provide technical direction and mentor Junior developers in support and maintenance activities (2-4 people).

Requirements and Qualifications

• 4-6 years of progressive experience in production support (L2 or L3 support) and maintenance. 
• Extensive knowledge of SQL Server and SSIS. 
• Experience working in any job scheduler (preferable Tidal). 
• Basic knowledge of .Net. 
• Experience in using Object Oriented Programming (OOP) technologies. 
• Experience working as a direct point of contact with the business and/or key stakeholders. 
• Experience in collaborating with Team Members across locations (Onshore & Offshore) and Vendor teams. 
• Excellent verbal & written communication skills with strong interpersonal & influencing skills. 
• Strong Analytical and problem-solving skills. 
• SSRS knowledge is nice-to-have.

Education & Certifications

• Engineering Graduate/MCA in Computer Science/Information Science or Equivalent 
• Knowledge of Investment Management domain or Financial Services would be a plus. 
• Agile certifications would be a plus. 

Please Note-

• Willing to work in shifts (24/6 support) including Saturdays. 
• Shift rotation every 2 weeks shall be done within the 3 shifts. 
• Holidays shall be based on the US Holiday calendar. 
• Candidate is required to work in hybrid model.