Specialist Procurement Operations

1) What inspires you to maintain precision and consistency while managing complex procurement processes across global markets?

2) What drives you to build strong relationships with publishers, suppliers, and internal teams to achieve shared procurement goals?

Procurement Operations Team

Role Overview

Specialist (Procurement)

Responsibilities include leading customer data, handling price inquiries & coordinating renewals along with publisher expertise of basic level. This role significantly improves customer relationships and optimizes operational efficiency throughout these activities.

Roles and Responsibilities

• Responsible for prioritizing quotes from publishers and suppliers.
• Maintains basic level knowledge of service and solution offerings specific to publisher and is a customer facing resource for sales activities alongside SoftwareOne resources.
• Researches and gathers all vital information to complete tasks.
• Supports requests from customers, partners, sales representatives, and other operations team members.
• Establishes and maintains relationships with publishers and distributors.
• Serve as the Subject Matter Expert on publisher’s Products and Licensing for internal contacts and customers

Preferred candidate profile

• Bachelor’s/Master’s Degree or equivalent experience in Business Administration, supply chain (preferred)
• Excellent written & verbal skills.
• Prior experience in software procurement and customer-facing roles
• Curiosity about attention to detail
• Good problem-solving, consultative, and research skills.
• Basic software licensing knowledge of Tier 1/ 2 publishers (is added advantage)