Specialist - IT Operations

Role Overview: You will be responsible for providing IT support to users within the organization, ensuring all technical issues are resolved in a timely manner. Your role will involve troubleshooting hardware and software problems, installing and configuring computer systems, and providing technical assistance and training to end users. Key Responsibilities: - Respond to IT support requests and assist users with technical issues - Troubleshoot hardware and software problems - Install and configure computer systems and applications - Provide technical assistance and training to end users - Maintain IT inventory and ensure all equipment is in working order - Collaborate with IT team members to resolve complex issues Qualifications Required: - Bachelor's degree in Computer Science or related field - 2-5 years of experience in IT support roles - Strong knowledge of computer hardware, software, and networking - Excellent troubleshooting and problem-solving skills - Good communication and customer service skills,